Houston Beauty Supply — Local services in Houston

Pitifully rude customer treatment by the male owner manager. Ruined much needed shopping, making me feel like a Sandford and Son big dummy for spending $ here. 1. Slammed things and complained under breath in his native tongue when I had to correct him about posted, in-store discounts. 2. Aggressively told me that he was "an adult, not a child," that he didn't want me to say another word to him and finally stormed off. Happened after I (discreetly) let him know that I was generally satisfied with his final charges BUT not with him acting so upset with a paying customer. (I was trying to keep good vibes there since I live and work in Medical Center.) This owner should leave customer service to the more helpful staff. Guess he felt free to tell me off After my...

Don't shop here. I'm a young African American woman and felt immediately discriminated every time I walked into this beauty supply. I never receive a greeting or any offers to help, just awkward stares. I've felt pretty uncomfortable shopping here due the Asian man behind the counter staring me down and randomly walking around when I spent long times carefully selecting my items. After complaining to a cashier, the Asain guy had a good smirk on his face. I was told by the black woman cashiering, everyone takes it personal, some people messed it up for all, I shouldn't take it personal...Professionalism and customer satisfaction is no...

I've patronized this location for many years and have always received professional, courteous service from everyone EXCEPT the woman who owned the place. She was rude and unfriendly. Her sons and all of the other sales persons have always been very helpful...