I had a problem with my order I was surprised to know that the store manager was the same rude Mexican I asked for ketchup instead of fixing my order which was all I wanted he kept saying he had no manager and wasn’t gonna fix it the morning mgr decided to tell me about her lunch which I didn’t ask her about I offered her a bite to taste the plate she knew more about than me at this point the rude African cashier I had early was eating her food at the register mugging me I told her she was rude and loss my cool because they suggested I deal with not liking my food and started talking like I wasn’t there yall really need to stop letting this place get by with that bad service and extra long waits for your order I’m gonna discourage people I know from coming to this location and I will never spend money with them again probably at no location due to this experience if anybody has a corporate number please let me know because at this point it’s...
Read moreSomebody take the trash out 🚮 first of all, the food here tastes nothing like the original locations. And it’s not good service. I’ve come here a few times since moving to Houston to give a couple things on the menu a try, overpriced and dry. It’s not good and so I stepped in this evening to order some fries. It’s so hot outside, I came right in to get water. Incompetent uncultured swine at the cash register starts screaming like a maniac about how I can’t get any. Lmaoo I had to ask if everything was okay? It was like abnormally loud, but anytime you deal with uneducated working class, that’s what you get. Like are businesses doing that bad, they can’t even give a courtesy cup of water??? Lmao yall poor. Everytime I come, it has been filthy with fountain drink spills all over. Never felt comfortable there, and I won’t be returning with aggressive, unskilled people with no...
Read moreVery rude. I waited almost an hour for my order.. a beefy Philly combo.. just for it to hardly have any meat on it. I brought it up to the cashier and she said I would have to wait for more meat to be put on it because they have to cook it. I said okay. I was willing to wait because the quality of my food is never an issue at the CULLEN location.
20 mins later I get my order with no meat added because they said I would have to be charged for extra meat. My order normally has a decent amount of meat on it. My order had a small scoop of meat. I wish I had taken a picture. It was mostly bread. Instead of being considerate of my wait time and the condition of my food they rudely gave me a refund. I’ve been waiting LITERALLY 50 minutes for a philly combo just to leave with nothing. I won’t be returning. Wish I had read the reviews...
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