M & M Vacuum Company — Local services in Houston

I had an amazing experience at M&M Vacuum with Rodney (Rashim) and his colleague. I went in specifically to learn more about top-tier vacuum brands like Miele, Sebo, Riccar, and Sanitaire, and I couldn’t have chosen a better place. After reading countless online reviews, I decided it was time to seek advice from people who actually repair and sell these machines for a living—and M&M Vacuum did not disappoint.

Far and away, this was the best customer service experience I’ve ever had. Rodney shared insights from over 40 years of vacuum repair and sales expertise, making the whole process fun and educational. It’s rare to find a small business where you feel this much care and attention.

I left with a Sebo K3, a bundle of vacuum bags, and a wealth of knowledge about how to maintain and maximize the life of my vacuum. As certified Sebo and Miele dealers, they not only beat the best Black Friday online deals, but they also provided the peace of mind that comes with knowing if anything happens, they’ve got me covered.

If you’re considering a high-end vacuum, whether it’s a Sebo, Miele, Riccar, or Sanitaire, skip the online hassle and head straight to M&M Vacuum. Supporting small businesses has never felt so rewarding. I’ll be recommending this place to...

Cheaper than online! That was the first thing I learned when I first visited Steve at M&M Vaccums. The second thing I learned was that the model of SEBO vacuum I though I wanted probably wasn’t the best for for my home and that a cheaper model would work better. I actually appreciated the in-store demonstration of the various units and how Steve gave information WITHOUT BEING PUSHY like salesmen tend to be. And to top it all off, M&M gave me a complimentary upgrade to a 10 YEAR WARRANTY on parts + 7 YEAR LABOR warranty with a complimentary box of refill bags and a discount that BEAT AMAZON. That is something you can only get at a dealer - check the SEBO website, you will see as much. Furthermore, M&M is there for any service issues should they (unlikely) arise and employs a couple repair guys who look like they can do just about anything with a vacuum cleaner. Basically, If you want to be a good America this is the place to buy home cleaning appliances. There is literally no other place in Houston you can ask a man with over 45 yrs any questions about home cleaning appliances and get first hand, experiential, and honest advice that beats any YouTube video. Look past BestBuy and Amazon - shop local at this place and actually...

Im not the type to really give reviews but wow this place is a RIP OFF! I brought in my Dyson V11 cordless vacuum for repairs about 3 or 4 weeks ago. I usually take it to Fast Vacuum repair on Westpark but they moved further away and stopped working on Dyson Vacuums. So I call M&M Vacuum and I asked if they work on Dyson, they said yes! So I drop it off and explain the problem. The Vacuum turns on when you pull the trigger but the brush stops spinning after a couple seconds. I'm thinking it's maybe the trigger issue. They said battery and wand need to be replaced. No call back for updates on the repair. I kept calling asking when it will be ready. Finally I pick it up and same issue. STILL NOT WORKING! I ask for a refund and the owner says give me time to look at it. Time? You had my Vacuum for almost a month. So I take my Vacuum with me and tell them to keep the money! They charged me almost $200 for something I could of done myself. He also had the nerve to try and sell me a new Vacuum that cost $500 dollars. You guys are...