The Total You Medical Spa — Local services in Houston

I originally had an appointment with Shelby, who then called to ask if it was okay to have another esthetician do my VI Chemical Peel. Then I was scheduled with Xue, and and the very last minute, I was rescheduled with Heidi. Heidi was really nice, but I’m not confident that she knew what she was doing or performed my chemical peel properly. I intentionally waited for Day 3 before writing a review. I paid $325 for the Very Intense Chemical Peel. I was expecting my face to be very taut and for the dead skin to slough off. My face is dry but it’s hardly taut, and there’s no slough, just a flake here or there. I did 2 different consultations before deciding to book with Shelby at Total You. When Heidi did my peel, I heard the instructional video she was listening to over my head. I don’t know if I was her first chemical peel ever, and they decided to train her on me, but $325 is a lot of money to not get the full results of an Intense Peel. I’ve seen people cutting the dead skin off their faces with scissors while my skin has barely flaked. This is a light peel, at best. I’m disappointed in this process so far and regret not scheduling with the first esthetician I...

I came to The Total You with a friend of mine and the entire experience was extremely unprofessional and unorganized. No one seemed to know what they were doing and everyone seemed very inexperienced. I didn’t feel comfortable moving forward with my procedure bc I didn’t feel confident in their experience level or the disorganization of the spa.

They had boxes everywhere and we had to step over everything just to get to the procedure room.

After seeing the results of my friend, I didn’t feel confident in coming back ever again and neither did my friend. It takes a lot to trust someone with your face and I would never trust these people. I didn’t have any confidence that they had the experience or expertise in aesthetics.

I wanted to respond to the owner. You are correct. I was a patient but after I saw the experience my friend had, I cancelled my appointment.

I seldom write reviews and waited some time before I posted because I don’t want to hurt anyone. I just want to caution others because our...

VERY SPECIAL THANKS to Milan! While I have worked in healthcare for 30 years, I have postponed this type of laser service for over 2 decades...and I should not have done so. Quite frankly, it took a colleague to persuade me to finally investigate this service and this particular individual and I am glad that I listened. This individual was very helpful and informative both pre and post treatment. Although I assumed I would just do some work during our sessions, this situation has been actually very pleasant as this individual is very enthusiastic and quite a brilliant conversationalist! I was not unentertained in the least. Let me also add the pricing is more advantageous in regards to this business. Again, VERY SPECIAL THANKS for this great service/customer service. And now, I will persuade others not to postpone such life enriching services, as we all want to look and be at our very best in all...