IF EMPLOYEES WITH AGGRESSIVE DOGS ARE ALLOWED TO BRING THEIR DOGS TO WORK AND LEAVE THEM UNATTENDED THIS SHOULD NOT BE CALLED DOG FRIENDLY. My husband and I just relocated to Houston for work with our 4 month old puppy. We got a drink and walked to the dog area and our puppy was attacked and bleeding. Needless to say our time and experience at the establishment was very short as the emergency vet instructed us to come in immediately because the bite was directly into our puppies gum and he was bleeding. Clearly someone that will leave their aggressive dogs unattended in a dog friendly area probably also is not up-to-date with their specific Care so our nice Sunday was cut short by taking our puppy to the emergency vet. I WILL ALSO MENTION ANOTHER COUPLE WAKES UP TO LET THWIR DOG IN AND QUICKLY REALIZE LD WHY I PICKED UP OUR PUPPY AND HAD TO LEAVE.
The response from this establishment was offensive and unacceptable. Please have a professional reply to your reviews moving forward and not the girlfriend of the dog owner who told us it was an employee’s dog. We will never return to your establishment and you are lucky we don’t sue for recklessness, sanitation, false advertising….along with countless other offenses I encountered while there. At this point I wish I could give you zero stars because we spent more on vet bills, medication, time and energy on our experience than we ever received for the brief period we were there. If you would like to comment back with someone from your upper management we could contact I would greatly appreciate it. Thank you.
I should also note for anyone who hasn’t been here the photos are not accurate at all! I don’t know when they were taken? Maybe opening day? But that is not what the bar or anywhere looked like...
Read moreLast update. They definitely don't enforce the no children after 9 rule.
Updated 1/8/2022. The Friday night bartenders are just discriminatory. We had 12 people on a court, they allowed a group to buy us out and when we asked to pay for another court, they said every court is reserved til close. We checked the website, asked the other groups if they had a reservation, and they said no. So the bartenders just lie. Also, they close at midnight and don't stick to their website hours. 1/5 bring back the old bartenders.
Updated 1/1/2022. They don't even post their holiday hours if there are any. No one's at the bar on New Year's Day. Dropping score to a 2/5.
Used to be a 5/5 hangout spot. There was an awesome bartender named Amir, remembered everyone, always had a good time on the courts when they weren't booked. Then I leave for a few months and come back and the new bartenders shut the lights off on us in the middle of a game and say they're closing at 12:30. Bro, come say something to us instead of leaving us in the dark? Rude and no longer sticking to...
Read moreBartending staff lost my ID!!! We went on Monday night and it wasn’t that busy.
They require an ID to hold so you can rent out the pickleball equipment. At the end of the night we went to return the pickleball stuff and get my ID back. However, the main bartender was training a new girl and she doesn’t remember what she did with it.. said she placed it “here on the counter”. I’m an understanding person. People make mistakes. But an ID doesn’t magically disappear. I came back the next day and was told (by a diff bartender) they looked for the ID but couldn’t find it. So my thought is that with a new hire trainee, statistically mistakes are highly more likely to happen. So my ID could have been given to someone else, which is a big safety issue. Now have no ID which I need for a bachelorette trip this weekend and no one from management has tried contacting me.. I just don’t understand the lack of accountability. So I’m sorry but I have to leave this one star review to get the attention of management then so be it.. hate...
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