It's been awhile since I've been to the dentist and had issues that were caused by my wisdom tooth. I came into my extraction consult appointment a month ago overall just really nervous and unsure. In general I don't like doctor offices/dentists after some past trauma experiences- and life goes by and things happen where you can't always get in for appointments.
Alan who is a technician/assistant there made sure I was comfortable and put me at ease. He has a great energy and answered my questions and just helped me relax. He is wonderful, understanding, and an asset to the team. Thank you Alan you are a wonderful tech and person.
Dr. Anderson was phenomenal too during the consult and extractions. My extractions were done in 10-15 minutes with prep time with the extraction part just a minute.I took the numbing shot and nitro and was awake during it all and had no pain. Him and his assistant during the extraction was so great today. I'm bad with names but the lady assistant during extraction today was wonderful. Going to the dentist may seem normal or routine for some, but for me it wasn't and I was cared for as a person with respect and understanding. Thanks all I am relieved from worry and...
   Read moreI have a couple chipped wisdomteeth, since they are in plan network, I figure I will try them out since I have bad experience with Familia Dental work before. First treatment was nice, seems to go will but the repair only lasted couple months. Then I revisit and they said they can't repair it but to pull it out otherwise it would cost $7k to $10k to fix that one teeth. Not only fixing my problem teeth, they told me I need whole bunch other work needed on other teeth. They didn't fix my problem teeth but want to do whole bunch work that I didn't go in for. They didn't file clain to my insurance but keep sending me the bill. I keep waiting for this to clear so I can go somewhere else for second opinion on my repair. If anyone know of dentist that does quality long lasting repair please let me know. Dental Associate is just as bad as Familia Dental. What is wrong with Cigna in plan network Dentists?...
   Read moreI have been with the dental associates for well over five years if not more for both me and my son. Our experiences have been quite different, and that I love the relationship. My son has built over the years with his hygienist; so as a parent she has been, great about communication working with us if we have any questions with regards to our sons, oral care and itâs just been amazing to take notice to that as he has gotten older and built a relationship with her . I have appreciated the care and relationship built over time with my hygienist and that from the moment you get there the welcome has been amazing. The receptionist are great about letting you know whatâs going on and the whole staff and office themselves are really great about communicating things. And I believe thatâs where any gray customer service experience starts is the way people communicate with one another about the service and...
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