Artisan at Hudson — Local services in Hudson

My mother was the first assisted living resident to move into Artisan several years ago. She had a wonderful experience living there. The phenomenal staff always made her feel at home. She made many friends, fully enjoyed the well planned activities and concerts and the superb food that was served. Everyone from the helpful concierge staff to the caring and compassionate CNAs, the proficient and warmhearted nurses, the very responsive maintenance team and the thoughtful and considerate cleaning crew was impressive. It was a nurturing atmosphere for sure. The residents were inclusive and kind. In the last few months as my mother's health declined, I felt supported by all of the different teams. They made best efforts to accommodate my mother's increasing needs that preserved her independence and dignity to the greatest extent possible. When my mother was dying, they continued to make her welcome at Artisan. Even though we had engaged hospice, those wonderful CNA's checked in with us across the day in case we needed anything. They assisted whenever needed. The fantastic Artisan nurses came daily several times to see if they could help out, check on her and made sure we had what we needed. They conferred with the home health aids and hospice nurses that were keeping her comfortable. The kitchen offered food and beverages to keep us going as the end was sad and difficult. When my mother died, we received numerous cards and condolences from Artisan staff and residents. Artisan sent flowers and kind words. My mother was cherished at Artisan. Artisan cherishes each and every resident. As a family, we felt loved there and will always be grateful for the extraordinary lifestyle provided to my dearest mother. I will always feel good about the last few years of my mother's life thanks to Artisan. I miss all of the friends that I made there and would highly recommend this...

When this place first opened and I moved my Grandmother in, I truly wish I could have given a higher rating than 5 stars. Now, years later, as it has changed hands, I wish I could give it zero stars. In the time that they opened I have had two Grandmothers live there. One moved out recently due to lack of care by the staff, the other one, is still there but currently on the same road of leaving. My Grandmother was just in the hospital for a few days due to phenomena. When she returned to Artisan we were promised by Michelle that the staff would take extra care of her, check on her a few times a day, help her with her daily living, remind her to go down for meals and help her take her pills. We asked for this care as she had a bit of Hospital Dementia and was a bit more confused than normal. I visited her yesterday to check on her and was disgusted to hear and see that the staff has not done ANYTHING they promised. Her pills were all missed, she was looking and feeling worse than when she was in the hospital, hadn’t gotten up for any meals or showers. Moving forward we are not sure what to do. We tired talking to the woman at the front desk, which doesn’t help, we tired talking to the nurses, who acted like he had never met my Grandmother and we have sent emails and made phone calls. Overall- do NOT send your loved one here. It kills me to write that as the staff when she moved in December 2021 was amazing, but now it’s absolutely terrible and I wish we never...

My father transitioned through different stages of their living quarters they are extremely caring many of the staff Stop stop go far above and beyond. Unfortunately when it came to his final days, these people were in incredible, they made my father my sisters, and I feel ExtremelyComfortable. The entire staff was caring and very accommodating as we got to say our goodbyes. They respected our time. While still caring for my father above and beyond. We moved my father here from North Carolina to be closer to my sister, and she found a much better housing situation he had Alzheimer’s and required a lot of hands-on I can’t say enough good things about these people and the entire team. we also moved my mother here as well who dealt with a very bad dementia that really changed her personality (The staff did a great job of trying to get the two of them together as they stayed in separate rooms due to their Alzheimer’s and their Dementia) And made it hard for her to be taken care of she struggled with several different places in North Carolina and because my sister had to answer all the questions We moved them both to the Boston area to Artisan Where everybody was treated with dignity and like a human being . They went above and beyond and took care of them both in their final days. Also the facilities are clean and...