I have been to this place a few times for lunch. The food isn't great but even worse they steal your money. The last time I was in I ordered a buffalo chicken wrap for lunch (I sat in the restaurant) the price on the menu said $10.50 and it came with a side, which I told my waitress I wanted to substitute for Sweet potato fries. When I received my lunch, I had been given reg fries and sweet potato ones. The waitress said to me "I'm not sure why they served you both, but that's okay, you can keep them" I thought okay the cook made a mistake. When I received the bill, I was charged $11.50 for the wrap and an extra $2.95 for the sweet potato fries, and when I asked the waitress she said "the wrap doesn't come with a side and you ordered sweet potato fries so I charged you for that." and I responded with "so a wrap alone cost $11.50?" (why does the menu say something different) and she said Yes. I felt like they were just nickel and diming me. I ended up spending $20 for a wrap, 2 side of fries (which I didn't ask for) and a drink. That is too expensive for lunch. The worst part was when I got to work I told me co-workers of my experience and they said they had also been fooled by being charged for the extra fries (but only wanting one order) That is something I will not except. I am not asking for free food, but also don't try and trick me into feeling I need to pay for extra food I essentially didn't ask for/want. I will NEVER go back. The waitress didn't even try to make it right. It was like she was part of it. PLEASE BEWARE OF THIS PLACE AND ALWAYS CHECK...
Read moreThe Waitress and Manager were unapologetic and unsympathetic about their mistake. When ordering, I showed the waitress a picture from their website of their 12" GLUTEN FREE pizza and ordered that for my client. My client has celiac disease. The bill came and it said Flatbread pizza. I asked the waitress and she said that I ordered the Flatbread pizza. I did Not. I told the Manager I would not be paying for the Flatbread pizza and explained that I verbally said Gluten free pizza and showed her the picture of it from their website. I did not have to pay for the Flatbread pizza but the Manager did make me pay for his soda - fine. NO apology what so ever from the waitress or Manager. I had to call the client's family to make sure that we didn't need to go to the Emergency Room. I will never go back and will encourage everyone not to eat there. So far, his parents will never go there and will spread the word. Also, I spoke to the President of my company and he said that he will make sure no other staff or clients go to this restaurant. The waitress and Manager handled this...
Read moreWe were in town for a family reunion and decided to meet at the Checkerboard for lunch before gathering later that afternoon. My husband and I arrived early and ordered bloody Mary's at the bar. They were tasteless and the celery garnish was anemic. Once seated our server got a little flustered trying to remember all 11 orders. I ordered clam chowder. The absolute worst I have ever had. It tasted like onion soup with cream. I returned that order and asked for the soup of the day, chicken rice. I'm not sure there actually was any rice in it and all of the veggies were mush. It was like the soup pot had been on the heat for a couple of days. Three of the kids, the youngest in our group, ordered pizza which took an extra 20 minutes to come out after the rest of our food. My husband had a chicken parm sandwich. He said that there was barely any cheese on it and the marinara sauce had zero flavor. The kitchen was unable to handle a large party all at once and the cook needs to come up with new recipes. I honestly do not know how this...
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