I never write bad reviews...but buyer beware
I accidentally purchased two classes at this location. I called immediately to let them know I used the one in Brecksville and Hudson was far for me and I needed these refunded. Instead of kindly understanding they turned me into collections since my credit card company refunded the purchase. I obviously will be handling this with the collections agency, but this is not a company or place I would want to give my money to.
I can't imagine if it was a more serious issue or amount of money. Beware!
Here are the texts for everyone to see:
Hi Danille, it appears as though your 2 drop in class charges were disputed. Since you signed for your purchase online, your account has been sent to 3rd party collections. if you would like to take care of this please let me know, otherwise the collections agency will be contacting you to collect that payment. Have a...
Read moreI'm relatively new to this establishment, but, I've been impressed by the classes; especially, the cardio- sculpt classes and the reformer flow 2.0. taught by an excellent teacher named Rachel Cargill. Rachel is a teacher who uses creativity, humor, and in-depth skill to motivate her students. Each class I've taken has attentive teachers who truly care about customers' health and safety. The classes taught by Heather Kowilich are challenging and fun and I look forward to them like a child looks forward to an amusement park! The facility is always immaculate and all of the equipment is in pristine condition. The entire staff is very friendly, welcoming, ...
Read moreI had a wonderful experience at Club Pilates and highly recommend it to anyone interested in Pilates! From the moment I called the studio, Sarah was incredibly helpful and took the time to explain everything in detail and answered all of my questions with patience and clarity. Her friendly and knowledgeable approach really made me feel comfortable and welcomed. The studio itself is beautiful, and the equipment and instructors are top-notch. I can’t recommend this place enough to anyone who has ever thought...
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