This place had a change in management during the COVID-19 period. I used to love this place but it has gone downhill. The new staff don't seem as friendly and energetic as the old staff were. Also, they used to sell individual mini's from the WizKids Icons of the Realms collections (after opening, so you could buy common pieces for less than a fraction of the box price, and rare pieces at a slight mark-up), as well as other pre-painted items, but now they only sell the boxed items, which is disappointing. Unfortunately live gaming tables are still unavailable due to COVID. I hope they will improve their online presence or promote some other COVID safe events, because I find myself going to other stores, even though this one is right around the corner from me. Sorry guys, I had to reduce my review from 5 to 3 stars!
Old 5-Star Review: "They have a bunch of Role Playing Game supplies. I love going through the mini collections. A very active bunch of D&D and Magic players bring their games to Multiverse. The owner Harvey is just the nicest guy you will ever meet and he sometimes takes time out of his incredibly busy schedule to meet and greet and geek out with just about everybody that comes into the store. This place is a credit to the whole community and hopefully it will be around for...
   Read moreUpdate: I have upgraded this due to the conversation I had with the manager and based still on his service. I will still continue to use this store. Hopefully, they will work on some training with the girl they have fill in though.
This seemed a good place when I started going a couple of months ago. The manager was friendly and would talk to you and remembered who I was on sight after ordered a comic once only once. This has recently changed since they hired the new girl. I asked about ordering a conic on 8/9 and the girl told me she would have to send a request and I would be called if it couldn’t be ordered. I waited until today to call since I haven’t gotten a call. The girl answered and couldn’t find a record of my request. When I told her she was the one I spoke to and asked if she enters it she copped an attitude and said “I’m not the manager if you want to talk to him he’ll be in tomorrow”. This was followed by a call from the store about 20 minutes later saying she had called the manager and he told her it couldn’t be ordered. I expect she never entered the request and told him I was being rude to her when I called. Which prompted him to have her say the comic couldn’t be ordered. A shame that I will have to start looking for a new store...
   Read moreIt's a cute little shop filled with comics, miniatures, D&D rule books and other tabletop games.
The staff is very friendly, the adventurers league is very accommodating, and every other Saturday, they run a Junior Adventurers League for D&D 5E to teach children how to play D&D, which is an awesome feature if you're a parent of children age 6 to 16.
The shop is very small, and doesn't have a lot of retail to look at, and it's very sparse yet cluttered in the back.
I'd love to see them organize a little better, and use the extra space to run workshops to teach people how to paint their own figurines or design their own models for battle maps.
I don't know if they have tournaments for Magic the Gathering, Pokemon, Warhammer, etc, and I think that's something that they should put up on a sign with a schedule for events. I'd like to see a DM registry, and gaming nights to try new feature board games. The hardest thing about spending $50-$75 on a board game is finding out it's too hard to figure out. Having a weekly session where a game master runs the game so you can learn the ropes and offering a 10% off deal if you buy that day would be a good way for me to loosen my grip on my...
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