Anima Bella Salon, Spa & Boutique — Local services in Hutchinson

I went in for a highlight and new growth coverage. I showed a picture of the color and we talked through some color choices. I made it clear I wanted to lighten and brighten my color. That did not happen. The first time she shampooed my hair it was very brassy, so she toned it and I was a bright strawberry blonde. Not at all what I asked for. She then retoned my hair and it was a mousey brown/blondish color. I had been there for 4 hours at this point. She told me to come back to redo it, and I can appreciate that. But I made time out of my busy schedule to get my hair done right, the first time. I paid for the service and even left a tip for her. But Gina did not listen, did not do what I asked and was gossiping about customers, and staff during my service I am a former stylist and know that sometimes customers will ask for something unrealistic but I was blonde when I went in and now, I’m not. So unhappy...

I had a fantastic experience during my first visit to Anima Bella! All of the staff members were very friendly and knowledgeable. My stylist was super awesome. She listened to all of my concerns and gave me a great cut that suited my needs. It's also very easy and convenient to schedule appointments. Appointments can be made on their website and they have great availability. Prices and services are also plainly listed on the website, so there are no surprises or hidden fees. The prices are reasonable and affordable, and they service all clients :) I plan on returning for...

Massage therapist was not very friendly, more painful than relaxing. When I booked my facial I was not asked what kind I wanted so when I went in I was told I had to rebook if I wanted anything extra done, this should have been explained at time of booking. The excuse I got was "the receptionist doesn't always answer the phone. " A $5 tip was taken out my card without my permission. I was really hoping for a better experience, I...