Ok so i think that its fair to say that Sam Smith is obviously an ex employee or an idiot.I have been going to this bait shop ever since it opened, the previous staff was not very personable and actually they ran the guy out of business giving things away through plain lazyness.example, you go get a dozen shrimp and get five dozen for the same price because some kid is too lazy to count. thats just not good business. So about the new owners, I personally have had nothing but good experiences,when I go in I feel like they know me. there is always good conversation and good local knowledge of fishing in the area,If they dont have something I am looking for a few minutes in a catalog and its there in a few days.And as far as prices go,Dont compare this guy to walmart,the prices are fair he is a local.I would much rather pay him a little more than walmart"not all items combo rods are better quality and cheaper here" and have my money go straight back in the local economy instead of some corporate money pool that goes who knows were,Another shining example, I went in today and the store was closed so they could take a vacation,The guy saw me coming and unlocked the door so I could go fishing,THATS a good owner, I cant say enough good things about this place, I never write reviews but the idiot at the top of the page just really got under my skin, just because you are to lazy to work dont talk trash about someone trying to make it. This is a great local place to do business and I would recomend them to anyone, EVEN you sam smith. and by the way I LOVE the smell of shrimp in the...
Read moreI enjoyed the shop and they had everything needed to enjoy surf fishing. The employees I met were very friendly. I was able to rent a surf cast rod. The problem is that there is not a clearly stated rental policy. Upon renting the equipment, while spending money on other gear and bait, I was told that my $50 deposit would be returned to me when I brought back the rod. That made sense to me. The equipment was a bit faulty (bad reverse switch on the reel), which I didn’t complain about when I returned it. I also returned a barely used PVC rod holder that could probably be resold, two unopened rigs and two unused weights. I’m not going to use them myself and I didn’t necessarily expect anything in return. But there was no goodwill over the confusion regarding the deposit (which was not returned), which is disconcerting, especially considering I paid over $50 more on top of the deposit I had made just to rent the rod. A better business practice may be to communicate the rental policy and favor a confused customer when communication on the part of the business...
Read moreThe owner is knowledgeable, kind, generous, and patient with novices. Completely free of charge, he spooled my 10-year-old son's new Christmas gift reel, even instructing us on how to do it in the future. He advised us on what type of equipment to use in various local fishing spots. He even took the time to chat a bit with us about the impact beach restoration projects are having on local reef conditions, but never once tried to sell us anything. We picked up a couple small items more because we were appreciative of his time and expertise than because we needed them, but we'll definitely be back for all our future bait and tackle needs. We're lucky to have this locally owned and operated small business in our community and I'll support it...
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