BoxLunch — Local services in Indianapolis

First time in this store today (Aug 20 at roughly 4 pm). Was trying to look at things near the counter. One employee behind the counter was talking to another near me, who was standing in the way of the pin display on the wall. A third employee joined their conversation while I was trying to lean to reach pins. As I struggled to reach a pin without getting in the way of the employee behind me (I'm disabled and prone to falling if I loose my balance) the third person asked if I was finding everything OK. At this point I was anxious because I couldn't reach without leaning farther than what made me comfortable. I said I was fine and put the pin in my hand back. I wanted to buy pins and a jersey, but the employees were so busy talking to each other I just left. I would have understand if they were busy helping people, but one was folding tees and the other two didn't really appear to be doing anything.

If I buy from this place, I don’t think I'll go back to this location. I'll probably just shop online since the store is small and crowded and the employees are not...

My boyfriend want to the Boxlunch yesterday for me to get me a few things. They were mostly very helpful. My only problem was when my boyfriend want to Boxlunch for me on October 30 to get me my Beauty and the Beast backpack the woman on the Casher don't tell him that I needed 1$ to use two of my Boxlunch 20$ so I can save 40$ on my bag he got me. I was very upset with that as an employee you should be telling your customers about this kind of thing. It still upset me to this day but there nothing we can do know I found out about this 10 days later. Please next tell make sure yoyr employee tell there customers what they have on there accounts because that was very unfair losing out on a 20$ I had on my account I could have used to help save...

This place sucks plain and simple. The staff sucks and the product is awful this store refuses to return a broken product that is clearly returnable based on what the receipt says. The greenwood store sold us a defective product t and won’t return it. We went to this store because it’s closer to home and they literally told my wife she is out of luck. We tried to explain the situation but they didn’t care. Anybody at the main office and corporate didn’t care either. Now we’re stuck with an $80.00 bag that’s broken and was broken when the store sold it. Buy elsewhere. I doubt they even donate the money like they claim to do. Clearly a bait and...