Rogers & Hollands Jewelers — Local services in Indianapolis

From the moment I stepped foot in the store, Josh and his team were attentive to me and he guided me through the process of creating a unique diamond ring for my now-fiancée. I had an idea of what she wanted and Josh helped me turn it into reality.

She was blown away by the ring hand-crafted just for her. The team at Rogers & Hollands did a great job making sure the ring would be done on time. Josh even had the jeweler rush the order and overnight it from Chicago so I could have the ring and propose on a day that holds a lot of significance for my fiancée. And Josh did it like it was no big deal.

Josh even got 3 center stones shipped in so I could see them in person and choose the one I liked best. He made sure to pick stones in my price range and made sure I stayed under budget, even with taxes, labor, and a lifetime warranty.

I checked out other jewelry shops, but none of them gave me the sense the staff cared about what the ring meant to me. Josh went above and beyond at every step to provide world-class service. I’m amazing at how high quality my service was despite not being the wealthiest or most frequent jewelry buyer. Just an average guy is treated like the most important person in the store every time you visit...

I was walking thru the mall the other day with a friend, and we passed by Zales across from Rogers & Hollands, and I saw a watch that caught my eye. The people were busy, and instead of showing me any interest or greeting me or telling me they'd be with me shortly, they ignored me at Zales. I walked away after 15 minutes. Right across from Zales, however, was this awesome business. They had the same watch I liked, and the manager was busy with someone else and still showed me regard and then promptly got with me. He was informative, helpful, and relatable. He also gave me a better deal than what Zales had on the tag and fit my watch for me. My friend with me appreciated this store so much, he purchased a new watch from Joshua @ Rogers and Hollands, too. 10/10 Customer Experience Rating. Jewelry is an investment and carries sentiment...

My fiancé and I originally went to the mall to look at Zales. Please don’t waste your time with them, keep on walking to Roger’s and Holland’s. Josh and his team immediately greeted us. Josh is so personable and kind. I feel like it has to be impossible to not like the people working there. He truly cares about the company and his customers. He told a little back story about the company and basically made us feel so good for picking the right place. He took his time and pieced together the most beautiful rings. He made the experience feel like you were speaking with a friend and not a business transaction. My wedding set should be in any day now from getting resized, and I cannot wait to wear it come June 1st. Thank you all so much! I will forever be a...