I walked into this store to return a cellphone accessory that my phone was too big for. The manager came up to the register, and in a heightened voice and in the middle of training a young lady, and exclaims "why does everyone come to this store to make returns? Please explain it to me." I informed him that I was in another town on yesterday and up in coming home, this location was closest to my home. He then turns to the trainee and says "I don't understand it. People come from all over the state to return things to this store". He continued to used very obvious sarcasm, then turns to the trainee to continue walking her through how to do a return then says "and now we're stuck with another product." Truly felt disrespected.
I plan to submit a complaint to the company. I'm glad my grandmother taught me manners. It took everything in me to keep calm during the...
Read moreGood as can be expected. The one staff person I seen working immediately greeted me and asked if I needed any help. This employee took me directly to what I was looking for that day, helped me make an informed decision, and helped me save money by getting a quality product far cheaper than other retail stores around. It's never really busy there, so it's easy to go in, shop, find what you need, pay, and leave. I never felt pressured, only made comfortable by the friendly helpful staff. For GREAT DEALS, GO TO...
Read moreWorst Family Dollar in the City,it's saying that this store is open and was suppose to open at 8a.m. it is 9:53a.m. as I sit on their parking lot and the store is closed to the point and employee pulled up next to me and said it suppose to be a manager here to open the store the employee couldn't even get to the store to start their shift and the left after finding out it's closed,It should be no excuse for the Story being close when online it's saying the...
Read more