Sweet Deals Mattress & Furniture — Local services in Indianapolis

So my first experience, I needed mattress and box spring delivered on the same day and and payment being made with me not being able to go into the shop. The owner James after a little security with the bank made an exception took my payment over the phone and had me sign with the delivery guy. 3 weeks later I had my own personal issue and contacted the store. The employee who answered the phone thought this was important enough to me that she escalated my need to the owner who graciously heard my plea and without admitting any faults donated a new and nicer mattress to me. He saw my issue and agreed I needed a new mattress but he wouldn't assume fault.. And maybe he is without fault . He said " people in this situation don't need to hear opinions. They just want some help and I'm going to help you" he picked out a rather nice mattress threw it on my my friend's truck and later that evening told me he hoped his and somehow that blessed me. His mother is really sweet had every right to say to me as though she were holding me by my ear " now you look...

When I shop, I go into the place of business with a very positive mind. I walked in and asked about twin sized box spring. They have them, perfect and at a decent price. The young lady working up front asked if I needed it today. Today would be nice if possible, but no rush. She told me that it would be 40$ extra for delivery, which would make the spring cost 80$. She asked the lady in the back, who I am assuming is administration and I hear, "just tell her to strap it on the hood." Okay. As far as I'm concerned, strapping anything on the hood of my car is optional. I am PAYING you to deliver and of courseI would have tipped. It is freezing and I am out here with a infant looking for a box spring. I'm not playing games. Being rude is not a way to get money. And the search continues. This is why I go to Value City Furniture. They are glad to take your money...

Don’t go here. Got a $700 bed set with frame mattress and box spring. Didn’t pay off in the 90 days which I was okay with, I didn’t mind the interest, figured it would be $200/$300. I was so wrong Interest alone was $1,000!!!! Yes really. So $1,700 for this bed set that I felt forced to get in the first place, the mattress is a California king and the box spring is a normal king, so they don’t fit right. Mattress had some stains that my husband told me were from wear house but it turns out they get used stuff from behind stores. Mattress had a weird smell. Their loan place is sketchy, the BBB doesn’t even associate with them. Just bad all around. They pay 13/14/15 year olds under the table to do work. Don’t waste your time and money. Can’t wait to get this bed paid off so I don’t have to be in any business with them. Will...