Urban Outfitters — Local services in Indianapolis

Customer service is non existent here. I was not greeted when entering the store. I walked through the entire store twice without anyone saying anything to me. The clearance section looks like a tornado went through it everytime I go in there. Dressing room attendant refused to help me grab different sizes. Overall not the experience I was expecting. This seemed to be the case in most stores at keystone but I was gearing for a more helpful shopping experience at this...

Was not in the store one minute, before the female walked over and acted like she was straightening out some clothes on a mannequin ,if that were the case you would have been doing it before me and my daughter walked in. What happened to greeting someone at the door. But instead u walked over to make sure we had no large bags to steal, All black ppl don’t steal ya know,🙄 just like I know all white ppl don’t do meth. Won’t return, clothes were not up...

It's expensive but worth it. They usually have a fun collection of clothes and my kid can't get enough. Honestly it's like walking back in time when I bought clothes as a 15 year old(90s). I guess that's why I'm ok with the price. Most of the team members are great, and they're pretty good about weeding out the loser employees because the parents expect a higher level of customer service(as they're the...