Have had all vehicles with Farmer's for 9 yrs through an agent in Ingleside, Albert Rodriguez. Began home insurance as well in 8/20. Shortly thereafter it changed to Jay Gutierrez. Middle of November 2020 I am contacted by same informing me that my home insurance was invalid and was never covered. TWO months later. Mr Gutierrez went on to say that was due to former agent did business with companies that he did not. And when I expressed my severe disappointment and concern that I went through 2 mo of the worst hurricane season with no coverage, he became condescending. In another auto related issue, Denise has been less than friendly or customer service...
Read moreMy husband and I are truly grateful for the work Jay Gutierrez and his team have put in recently to save us money on all of our policies. They have saved us $720 for the year on our Auto Policy, $430 for the year on our Windstorm policy, and $286 for the year on our Home insurance policy! A total of $1,436 in savings for the year. We highly recommend Jay Gutierrez...
Read moreThis agency was very helpful at getting us the best policies at the lowest prices. They are fast, courteous, knowledgeable and efficient and I thought those great qualities were just a thing of the past. So, glad to see I was wrong about that. It is a pleasure doing business with this agency & I highly...
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