Five Below — Local services in Irving

Manager with short red hair was very rude to my friend and I and also another customer concerning the refolding of t-shirts. We picked up 2-3 shirts to see what they looked like and put right back the best way we could folding wise. She quickly came over to us and told us, Quote “These were all neat already” straight to us and then started folding them the right way. As we walked away she went up to another customer grabbing the pile from her saying something like” here let me do it for you.” As her hand was in the pile. She also bumped into our cart without saying excuse me. In the graphic t area. Just all around rude and unprofessional I’m sorry if we weren’t the perfect customer but no need to be rude could have simply asked much nicer, or...

THIS IS ONE OF THE NASTIEST STORES I HAVE EVER BEEN IN! Tshirt wall overloaded and tshirts falling into the floor, toys are so missed placed u never really know the pricing on ANYTHING because NOTHINGS EVER IN THE CORRECT SPOT. And DONT EVEN GET ME STARTED ON THE RAT SITUATION! And on top of it the manager RABIT is RUDE! How are you the manager and when a customer says the stores a wreck you BLOW IT OFF??!! And with attitude like YOUR NOT PART OF THE PROBLEM! THEY SERIOUSLY NEED NEWER MANAGEMENT AND BETTER STANDARDS OF CLEANLINESS l. If i could give it negative...

The two females (real skinny one & the chunky one) that were working on 1/17 between 330-4pm were gossiping as I walked in, both looked my direction, no “hello welcome to five below, let us know if you need anything” Immediately I wanted to turn around but I needed to get a few things for a party and was pushing for time. I noticed as men walked in they were greeted.(strange) Why be selective as to who you greet? This location is not my go to Five Below, I’ll stick with my fav location in Grand Prairie, customer service is...