bealls — Local services in Jackson

Ethics...professionalism....courtesy...appreciation....respect. These are the things we have come to expect in business. I have visited this location on numerous occasions and have been very displeased at what I have witnessed. My negative experiences began with an employee by the name of Sheila. I was in a rush to get a blanket and a few things for my five-year-old son in preparation for his surgery the next day. He was sleep deprived and in and out of consciousness. I tried sitting him on the cart handle bar and letting his body rest against mine. Upon doing so, a young employee offered me a larger buggy so that I could lay him down in it on a blanket to rest and I respectfully declined. It became too difficult to steady him, so I returned a bit embarassed and told her I'd changed my mind. I was relieved that I could continue and get what I needed. While on the phone with the hospital scheduler, I ran into Sheila. She promptly informed me that she'd be giving me a smaller buggy because they were using the larger ones for some task. I glanced around and there were big carts with goods in them to stock shelves with but there were also several carts completely empty and unused. After fuming about it I was unable to continue my shopping trip and abandoned my cart and left. This associate needs a lesson in respect. If this individual is the manager then lord help us all! Besides the young girl, this place is normally devoid of professionalism and customer service. She didn't approach me to offer assistance. No. She was perturbed that I wasn't using a smaller buggy and felt the need to make a show of authority and take it from me without so much as asking. If this individual is the manager, then lord help us all! On several other trips I've witnessed heated spats between employees in the parking lot, employees having ten minute rants about customers within two feet of myself and others, gossiping, complaining about coworkers and cursing (knowing darn well I was right there, being as I had to turn my buggy around to exit the aisle becausee they were sitting/standing in a group blocking my way). Wow. I must be invisible? They JUST DON'T CARE. I am so glad a new location opened about twenty minutes away, so that I can continue to shop at Beall's Outlet comfortably. Who knows-- maybe they will appreciate their customers there and offer assistance rather than act like we're an incurable plague?...

Upon walking into the store there are no trash receptacles. My wife asked the rude lady behind the register if there was a trash can near by to throw a empty can away. She replied "No, and I can't take it." So we were left standing there looking stupid. We left and walked into another business that took it with a smile. We then returned to buy button up shirts. There were a couple that were returned that I liked the color. They did not have a new one in the colors I liked. When we made it to the cashier I asked her if there was a discount to be had since they had no new items and it had been returned and was opened and wrinkled. She was very rude and told me no and didn't want to hear anything I had to say. So I told her to forget the whole $60 purchase and let the business lose the sale. This applied to the Callaway location...

They have a pretty good selection of clothes, shoes, jewelry and purses/bags. They also carry wallets, sunglasses, cell phone accessories and various small electronics, nail polish & makeup, beauty & bath items, home decor, books, notebooks and stationary, wall art, pet supplies, toys, and a few random items. Staff is not very helpful or friendly, and the store is often times messy and unorganized. Fantastic clearance deals, you just have to look for them. Overall, i love this place for the great prices and wide variety and...