Brandy's Hallmark Shop — Local services in Janesville

Linda stated the owner, Sandy, wouldn't honor a $20 reward certificate (which is like cash that was earned by spending at hallmark) with a 20% off coupon. Both the coupon and the certificate did not state they couldn't be combined with the other, which Linda and I believe Nancy did not care about. They were more scared of the owner than caring about what the coupon stated. The main point is to reward loyal customers...this store has lost future business and a forewarning to anyone coming to this location. Bottomline, bad business acumen. I hope, if that is the owner's policy, she rethinks it because it's not retaining or gaining...

Just stop by this Hallmark store most are closed. They are very helpful and it gives you ideas what to buy. But like every retail, they are hurting because the prices are way too much. No wonder people buy online and ship their gifts. This store had great customer service, I was greeted and the entertaining music was awesome. Have to point that there’s a lot of clutter. There’s way too many themes. Too many things it makes you dizzy but you have options.. Needs some cleaning up and organizing. Looks like you need some...

My wife and I were looking for a card for our Granddaughter's baptism. We'd went to Walmart and couldn't find anything, so I suggested Hallmark,we went in and found the cards we were looking for, I picked up the first one I saw,my wife read it and said she liked it, so we got it and baby's first bible. Over the years, Hallmark has always been a good place to get just the right card you're looking for and other little things that can make the...