Benchmark Auto Sound-Security — Local services in Jerome

I called to see if I could get help with my dash cam installation and the guy was really rude, and kept throwing in my face that he knew what he was talking about, because he had been in the business for x amount of years, I was really frustrated and confused on why he had an attitude with me, I bought my dash cam off Amazon and it literally hooks up to the cigarette Lighter in the car and the 2 wires it came with runs inside the car under the rubber in the windows, I was trying to explain that, but the guy kept saying I know what I'm talking about and it's not that easy , I actually just needed them to put the hardwire part in for the parking Surveillance but because of his arrogant behavior he refused to realize that I had a dash cam from Amazon not some really expensive system that actually required panels...

I bought a remote start/alarm system for my wife's car. It was well priced and installed pretty quickly. After about a month of use the battery in the car started to drain, I called them, took the car in to be looked at. They dis-connected the remote start to see if the problem dis-appeared, which it did, therefore they replaced the BRAIN BOX for the remote, (No charge) about a year later the same thing started again, made the phone call, took the car in disconnected the brain again, to check if that was it, NEW BRAIN BOX. 5-6 months later and everything seems to be "All good", they do good work, quickly and stand behind their work and products. Would I/we recommend them? IN A HEARTBEAT. Once again we support...

(New Review: 2/1/24) They have installed a total system in my 21 Jeep Grand Cherokee. Jeff and I sat and detailed our expectations as well as limitations of what I wanted and is possible within the budget I set. I am highly impressed with the knowledge and forethought that went in to his helping me pick my components. I am using all Kenwood for my doors and AudioControl for my amps and 12' sub, and could not be happier. I have had some of my own issues with overdriving that caused component damage, to which Jeff replaced the parts then shook my hand after educating me a bit. I HIGHLY recommend Benchmark for all aspects of your car...