SOHO FURNITURE — Local services in Jersey City

Don’t expect to get your delivery on time. Both times I’ve done business with this company they’ve disappointed me. First time they said that Friday between 11-3pm they will deliver, when I called for an update they asked if they could reschedule the date (I took off work for this btw) then the day they came the wrong couch was delivered .. took another 3 days for them to pick up the wrong one and drop off the new one. No apology, no compensation. Only good thing that came out of this was that the couch was pretty decent (But still overpriced, especially shipping)

Second time I ordered a mattress; was supposed to come between 10-1pm. I call around 1:30pm for an update & they said that it’s coming around 3pm. 3pm comes, still no mattress. I called about 7 more times for an update and no one answered. Did not receive mattress that day even tho they kept saying it’s on the way “there’s just been a delay”. I live literally 8 minutes away & they charged $40 shipping & didn’t even bring the item upstairs. Once again no compensation or apology. I will no longer be...

Please be careful when shopping in this location the service is horrible. I have been waiting over two months for a bedroom set that was in stock when delivery came the bedroom set had water damage it was sent back and we was told we will get out new bedroom set in two weeks and it’s been more than two months and no bedroom set as of now. When calling the location they do not pick up there phone. It’s upsetting their customer service is poor when going in ...in person the salesman has attitude I am really considering calling consumer affairs on them. We have gave them various chances and have been very patient with them cause we spent so much money that we will like our purchase since they refuse to refund us our money back. Which I think by now they should of already refund us cause that’s there problem if they don’t have the bedroom in stock. Please stay away from this location no good at all!! Unless u want to go through what I am...

The worst place to buy sofa. I bought a sofa on 06/28. They gave a gaurentee that if anything happens to the sofa we should approach them. In a month, the leather started tearing from various places. When we went to talk with him, he said he will talk with the company and call us back. We never received a call. When we went to talk about it, he said the company refused. We requested a copy of the email, he said he cannot show that email to us. He was rude to talk and when we asked just to replace the leather, he neglected us in his store and told, " I AM GOING TO CALL THE POLICE " We waited for 1 hour for the cops as it was an insult to us but it turned out that he never called them.

DON'T BUY ANYTHING GROM THIS PLACE. VERY UNPROFESSIONAL.

The only reason he has positive reviews is because when you make a purchase he makes you write a review in...