Furniture World Outlet — Local services in Jersey Village

Entiendo que quieran tratar de verse como los buenos por el mal trabajo que hicieron conmigo . Están en su derecho de querer hacer ver su tienda lo mejor del mundo pero conmigo no fue así , yo no soy ningún amigo de nadie , yo soy el esposo, no trate de arreglar las cosas , y fui el que entró y al que quisieron hacer quedar como un mentiroso . Si esto no quieren que les pases solo hagan las cosas bien , llenen los papeles bien . Hagan que su personal trabaje . Yo no estoy diciendo nada que no halla pasado , esta es toda la verdad y hay que publicarlo para que nadie le pase lo mismo y se pongan pilas al ir a comprar con ustedes . Muy mal servicio , pésimo diría yo . No puedo decir lo contrario porque el mal rato que pase con ustedes no lo cambia nadie , mal rato, perdida de tiempo y dinero por la mala coordinación que tienen . Una vez más a los que leen ellos como negocio solo tartán de hacer ver mi reseña como una mentira . Esta es mi historia en esta tienda. Y si nunca checaron la cámara es porque saben que esos papeles de entrega lo llenaron mal con el color diferente, que arreglaron el color en el papel delante de mi esposa cuando fue a reclamar. Ustedes lo saben que es así Para los nuevos que quieran ir aquí ojo y pilas con ellos😳😳😳

Honestly, I would not give it a star because of the bad time and disappointment that I have had in this store. First of all, I am going to leave a warning to the people who read opinions before buying there so that they avoid having a hard time, in case it helps them. Keep in mind that if you are going to buy here, record your purchase because you will need it if you have a problem and they will not help you anymore once they have collected your money. Keep each receipt they give you and do not leave there if your receipt is not there. exactly what you asked for. Exactly, my husband bought a sofa here, many times he repeated that he wanted it white and they told him that if he had that model, and I know because he was talking to him the whole time of the purchase. When he leaves the store with the receipt it said black and I made him return to have it fixed for fear that it would arrive badly. Plus the girl there said that he was fine and she didn't worry that they didn't have him in the store but they would send the note. Well, once they finally made the delivery, they left it there in the middle of the room, they didn't open it, they didn't install it or anything despite charging the delivery, they didn't give us time to see if it was damaged or if it was just what one requested. They left him and left. When I opened it it was beige and not white. I called the store for them to help me and they will take that one and give me another blank one as I requested and the girl doesn't know how to deal with customers, she hung up the phone on me and I called many times and they didn't answer me and I went to the store. After much trouble and demanding that they take it away because I am going to pay for what I like, not for what they sent me, they did nothing. They were able to verify that the receipt was wrong and everyone there just tried to defend themselves because the representative only spoke English. They fixed the receipt on the computer where it said black and they put it on me in beige. They made us pass off as crazy that the mistake was ours and they defended themselves against what they never said to send it white, they wanted to check the cameras so they could see that it was their mistake. In the end they left me with this that was not what I asked for and they kept the money without wanting to return it. To all of you who want to buy there, sign the purchase, do not leave like that without a receipt that they can later change and give it to you as if nothing happened, do not let those who deliver leave until you review your order and everything is fine, because one Once you sign there, they will not help you again even if they have nothing because their service is lousy, very bad customer treatment, only money matters, not that you are satisfied with...

My son and daughter in law bought a bed and a couch from them because they young Marcus the manager and Moe the Sales person scammed them they sent the wrong couch without legs they pay 1200 dollars for a bed mattress and sectional so once all the back and forward was over they told them the couch was only 399 so that means the bed and mattress was 801 then the invoice they gave them is not detailed so they can just throw prices out there to not give them the money for the wrong couch no legs and missing pillows I will help them get to the bottom of it but stay away from this furniture store then I asked about the owner cause dealing with Marcus and Moe is probably the reason Furniture World is going out of business I'm gone use this email but Marcus or Moe is probably who is answering the emails they called and asked use to take it down they will work it out now they saying they can’t do nothing because of the bad review they are scammers once they got them back up to the store they said he was gone get them right tried to give them 399 and put them out the store and now he saying the Boss is the reason he can make things right they are so...

If I could give a negative star I would. Stay away from Kevin and Christina. They are scammers. I bought furniture from them and they negotiated a price. She gave me a paper to scan and send money for the purchase and delivery (not knowing that they were scamming me because they worked there) I sent it and yes I got the furniture however after 4 weeks the sectional is sinking in and I am getting stuck by feathers. I called Kevin and Christina with no response so I took it upon myself to drive back down there today and wouldn’t you know it..they left and started their own business. They didn’t put my purchase in the system and they kept the money. Now because of this no one is trying to correct WHAT THEIR EMPLOYEES DID. I understand they don’t work there but something should be done as I also found out that I am not the only person that they did this too and as it looks I have to e stuck with this problem. I even have all the text messages that they sent SMH and...