smoke + mirrors salon — Local services in Jupiter

1 star is too high of a rating for this "salon".

Met with the owner (tess) IN PERSON to discuss hair extensions. After she saw my hair, I showed her a pic of what I wanted to accomplish with extensions. Tess said it could be done and sent me an invoice for apr $385 for clip-in extensions. I'd like to reiterate that she saw my hair in person and saw the pic of what I wanted my hair to look like. She stated it could be done.

There should NOT have been an issue with the end result. But...there WAS.

When I show up for my appointment to have the extensions put in...she wasn't at her "salon". Her "salon", btw is a room at the bottom of a townhouse.

Anyway...she was about 30 mins late and when she finally arrived and opened the door to the "salon", the place was smelly, dirty and unkept this time.

Long story short...she spent close to 20 mins trying to make the clip in extensions blend with my hair. The extensions were very cheap quality, and super thin. Very obvious that they were stringy extensions since they didn't come close to the thickness of my own hair. The end result was NOTHING like the pic she said she could accomplish. FYI...the end result didn't look anything like the pics on her website either.

When I voiced my concerns...she said I could buy another package of extensions which would cost another $385 for a total close to $800).

Definitely seems like a scam artist to me. Promises one thing, but delivers something else. Then has the gall to ask for another $385 to accomplish the look she already stated she could do with one set.

I will find a way to post several pics of the $385 extensions she charged me for so everyone considering buying extensions from her can see her final product that cost me $385. And...of course, tess won't refund my money...but is happy to take ANOTHER $385 for another set of extensions.

The photos of her subpar work (and product she sells) speaks volumes. I'll post pix of the extensions and how she...

Tess at Smoke and Mirrors Salon is amazing!!!! She is an extension goddess! When I first moved to Florida, I went to a well respected salon in the area, and left with the world’s worst extensions (when my hair was pulled back you could see the extension tape and the hair quality was very poor). But thankfully, I found Tess shortly after and she was able to make my hair look beautiful again and bring all my self confidence back. She is so knowledgeable on extensions and uses only the best quality hair and tape. Her placement is perfect and the hair looks natural, long and healthy. I’ve been seeing Tess for 2 years now and my hair has never looked better. She is so talented at what she does, and I recommend her to...

Tess... she is absolutely the most amazing stylist, analyst and hair therapist! She knows how to do it all. My transformations have been incredible, as I am very fickle with my hair. Almost 8 years now and she has had me from bland to blonde and every single color in between!! Every whim, including the occasional FU bangs, extensions (incredible), and "let's go blonde now" (was black red), she never batted an eye. Please, run, don't walk to her salon! I promise, you will be amazed. ...