Carolina Value Thrift — Local services in Kannapolis

Used to be a real good place to go. Yesterday though was a whole different story. When I got to the check out counter I asked if they could tell me what size a sheet set was. Now I don't remember whether it was the kannapolis store or the mooresville one but one of them had at one point a sheet of paper with the different sizes of sheets listed and would measure them for you. The woman that was apparently leading the floor said what I already knew...it's either a full or queen. Right well moving on I hand the cashier correct change and she miscounted it....twice. I asked for the coins back and counted them for her. I then had to ask for a bag since one wasn't forthcoming. The woman that was apparently in charge then walks to the back to get more bags. I stepped over to the next empty register and got my own bag. Then I proceeded to bag my own purchase while the woman that was cashiering did something on her phone and took money out of the drawer. This was all in the kannapolis store. Today I brought back what didn't work and was told I had to spend my credit now.....I don't know if store policy has changed or what but I used to get a voucher to use within a week. I just spent 2 hours in this store yesterday. Do you really think I want to look over the same things again? From now on I'm only trusting the...

This thrift store has unfortunately joined the trend of adding overstock from department stores and increasing the prices too much. You can find some clothes for good prices if you find a tag color that happens to be on sale that day, but it is in no way like how thrift stores used to be. I found a Ninja insta pot /air fryer for $90. When most people sell them for $50-70 on Marketplace. They do have a good selection of clothes and bras, but it just not worth it anymore for a lot of the items when you can get them cheaper elsewhere. Also, dollar tree items being tagged for more than 1.25 is stupid. Thift stores need to be reminded that they are selling items that were donated to them for FREE.

Also, as someone who's literally 5 feet tall, the dressing rooms are ridiculous!!! I put a photo as a reference. I guess the doors were shorted to prevent theft, but as a customer, I don't like trying on clothes in a room where anyone like 5ft 3 inches who walks buy can literally see me undressed. I was trying on a jacket, and a guy walked by. He turned and made direct eye contact with me through the mirror. He stopped for a second, said sorry, and moved on. How are people supposed to feel comfortable trying on clothes if any grown person can literally watch them from outside the dressing room?...

This store is the ultimate mixed bag in terms of experience. On one hand, you can find some pretty awesome and interesting items in here...so great selection at times. On the other hand, they are way too PROUD of their stuff (a/k/a EXPENSIVE). I've seen them charging nearly 7 dollars for a 20 yr old stuffed animal, 5 to 8 dollars for old used TOYS, 9 dollars for a mug, and 12 bucks for a zip lock bag of what appeared to be a small stuffed animal and some old McDonald's caliber toys. So, they are definitely super pricey. The Goodwill down the street is a bit smaller, but priced much more appropriately. They'll charge you 3 dollars for a brand new Nintendo Wii game still in the shrink wrap at Goodwill down the street, while Value Village will charge you 12 dollars for a 25 year old Tiger Electronic handheld (handhelds that stunk even in their hey day). They WAY overcharge for clothes and shoes too, nearly charging you what you could buy them for new. I've seen them charging 4 dollars for a comic book that's probably worth 50 cents. I mean, they massively overcharge for a lot of their stuff. You're a THRIFT STORE. Not a boutique or specialty shop. All that said, I still frequent here because you can find unique cool things, but be prepared to shell out an often unreasonable amount for a...