Planet Fitness — Local services in Kannapolis

Having been a member of PF for a few years now, I have to say that I like how clean the different PF gyms I have been to are kept clean. That goes in part to how the members help to keep it clean. However, that's where my likes stop.

This is the only gym that I attend that small gym bags are not allowed on the floor. I can appreciate bags not being allowed in the middle of the floor where they can be tripped over. However, as long as they are kept between machines or along the wall near the member, then what is the problem? A small bag containing a towel, water bottle, tanning goggles, car keys, etc does not show intimidation toward a newcomer to the exercise realm.

The staff could be a little more welcoming or friendly at some of the gyms. The staff at the Kannapolis PF are some of the most non social individuals I have ever met. One employee with different colored hair and a nose ring merely turned and walked away when she was spoke to. No facial expressions or response to any of the customers. Very cold young lady.

I understand that you want a no pressure gym, but at least the employees should look like they workout or have some athletic ability. You work at a gym. How hard is it to exercise or workout for 30 minutes a few...

I give this place zero stars. Even though that is not an option.Their contract and rules are terrible. I have never been more happy to have my membership at the forum. First of all this place has no free weights. Second of all a gym is supposed to be a plce to get motivated to get fit, strong or lose weight. What type of gym gives pizza every months to their customers. At the forum they always try to work with you to give you the best out of your experience. I took a friend one time to ocompany me to try the gym out for the first time. He didnt bring his ID but the gym did bot reject him and make him leave. The forum instead gave him a whole week for free to try out the gym and didnt reject him just because he didnt bring his ID and because he was 17. On the other hand planet fitness made me leave when i came to help out a family member who needed someone to motivate him and someone who was fit to show him things he could do to help him better his workouts. They rejected me and ever since i have never been more happy to have a membership at the forum. I would not recommend planet fitness to anyone and soon my family member will be cancelling their membership there once her one year contract ends and they will go to the forum like i...

Hours continue to get shorter due to lack of staffing. Staff arrives over 30mins late some mornings. Management should include a sign in swipe option at the door to allow members to access 24’7 since many work and pay for this service. Paper towel dispensers are typically empty but employees expect gym members to clean equipment while they lay on the counter at the front desk. Some employees are wonderful that have been at this location for longer, but some newer ones point and laugh at certain gym members while PF is considered a “no judgement” zone. Random equipment for cable exercises have began to go missing so clips are now being zip tied. Best part of this gym is the price and majority of the working equipment. Please do something about the hours and pay the employees appropriately or create a reward system they want to be apart of so they’re happy to work here, or give members a badge swipe option at the front to unlock the door and give us back the 24’7 gym we...