Fresh Karma Dispensaries- Midtown — Local services in Kansas City

Hi Fresh Karma Midtown!! Service industry worker here— , as much as it pains me to leave a negative review, I must deliver my own Sindustry version of “fresh karma”—

Me and my friend ordered product online to be picked up via Drive-Thru service— I was eager to show my visiting-from-out-of-town friend the Stoner Crossing. Anyway, we arrived behind another car at around 10:01 excited to see no line at the drive thru (yay!!)

note: i thought the store closed at 11– i haven't been to this location in quite some time because From the Earth is a walkable distance from me —

Anyway, we pull forward ID and payment in hand ready to pick up the product—

Kristina K verbatim in a condescending, louder than face to face conversational tone, INTO A MICROPHONE says, “NEXT TIME can u guys come when we’re actually open???”

I say, “I thought y’all were open until 11…” I was then informed by Kristina that FK closes at 10:00 and I apologize letting them know “i did not have that knowledge…”

I glance at the dash— 10:03… valid, I guess. I look to my friend and say, “Do u think there was a nicer way to say that??”

Matter of fact, I would have been okay being turned away as long as I was informed politely. but OKAY

The time comes to tip and obviously, I entered a FAT ZERO bc what the hell am I even tipping for, on such a frivolous purchase at that…..I even selected my own product online? hmm. Maybe, had I been offered grace instead of some matter-of-factly stank energy, I would have felt more inclined to tip considering Kristina was doing us a favor by holding the window—Fresh Karma was closed after all. I completely understand the concept of rules and policy and would have been happy with picking up tomorrow.

What i would like Kristina K and Fresh Karma to know is simply put:

Service workers (operate word bering SERVICE) who treat guests in a manner that we were treated at FK tonight are the EXACT proponent in why the tipping industry has become so diluted and dry over the past few years.

Finally, being off work on a Saturday night is rare for me, however, I am now understanding why I am having more tip-reluctant guests and having to over-extend hospitality to show guests that I genuinely want to take care of them, and I deserve the little extra love on top for all my efforts. I also enjoy being on the receiving end of service and hospitality— especially after dedicating so much of my self to providing the perfect vibes for your girls night out, or grad party dinner, etc & etc.

I hope yall can do better bc I have always enjoyed working Fresh Karmas events and big-ing up the brand. Always remember, tips are never guaranteed but known to be greatly appreciated and received. Kindness, empathy, and understanding, are free to give with immeasurable reward. Aka What goes around, Comes around.

—Not mad, just extremely...

Fresh Karma Dispensary is an exceptional destination for all your cannabis needs. From the moment you step into their large and beautiful storefront, you're greeted by a friendly and knowledgeable staff that creates a welcoming and positive experience.

The staff at Fresh Karma is not only friendly but also incredibly helpful. They go above and beyond to ensure that customers are well-informed about their products, taking the time to answer any questions and provide personalized recommendations. Their dedication to customer satisfaction is truly commendable. Levi was friendly and helped us find our products with ease.

Speaking of products, Fresh Karma offers a fantastic selection of high-quality cannabis products. Whether you're looking for flowers, concentrates, edibles, or topicals, they have an extensive range to suit different preferences and needs. Their commitment to freshness is evident, as the products are consistently of top-notch quality.

What sets Fresh Karma apart is their genuine focus on creating a hip and inviting atmosphere. The large and beautiful storefront reflects a modern and stylish aesthetic, making your visit an enjoyable experience in itself. It's a place where you can feel comfortable exploring the wide range of offerings and taking your time to find the perfect product for you.

Overall, Fresh Karma Dispensary provides a delightful experience. With their friendly and helpful staff, high-quality products, and a visually appealing storefront, they have truly established themselves as a standout dispensary. Whether you're a cannabis enthusiast or a first-time customer, Fresh Karma is definitely...

I wanted to love Fresh Karma, but I’ve noticed lately that while their wonderful staff is immaculately skilled and knowledgeable in their industry, they seem to be lacking their spark lately.

Maybe it’s because the credit card machines are inconsistent. They seem to be having issues more than they ever work and if it’s inconvenient for me as a customer, I can imagine it would be inconvenient for the employees as well. I’d rather pay with cash than deal with the yes-no-maybe-so of the machines or pay the heinous transaction fees.

While we’re on inconsistency, let’s talk about their stock. I would love to walk in confident that I’ll walk out with what I came in for, but that’s not often the case. Their inventory selection is just not hitting the bar for me. With the Panda gummies as bitter as they are, I’d love to see them bring back Missouri’s Own (or WYLD?…or Flora Farms?…or like any of the brands they did away with?).

If I, as a customer, am noticing so many inconsistencies in the store, I wonder what sorts of inconsistencies are happening behind the scenes. Seems like the owners don’t care about anything but their bottom line and it...