I found my new sectional at Kassa Mall after browsing many other websites for the same piece. (I live in Kansas) Kassa had the lowest price, so I ordered. I had received information from them about shipping and how it would be shipped and I followed along with the tracking info. I did call Kassa because the delivery company told me they do not unbox or inspect, and Kassa advised me to inspect before signing off on the delivery. The delivery company contacted me a week out and gave me a week time frame for delivery. They then called me 2 days later with a specific date and time frame. They also called the day before to confirm and the day of to let me know they were 20-30 min out. My sectional was delivered in a timely manner and the crew was very professional. They waited for me to unpack the boxes and i checked every piece. All 6 pieces were packed with great care and not one box had a crease in it, and each piece of the sectional was perfect! There were no issues with the ordering or delivery. Kassa Mall employees have been very helpful when I've had questions. I called to let them know my sectional arrived and how nice and wonderful it is and how much I loved it! The fabric is really nice and the whole sectional is very comfortable! Even my pup loves how comfy it is! If I'm ever in the Houston area, I'll be sure to stop...
   Read moreI bought a couple of chairs and a bench from Kassa Mall (KM) because their prices were the best I could find (my local furniture store couldn't touch it, straight up told me to buy from KM because they (the local store) couldn't match those prices. I got a little concerned after reading reviews that I would receive subpar merchandise (if any at all) but thankfully that isn't what happened. I will note that I did have to call to follow up on my order a few times, and if I hadn't done that I would have had NO idea when my order was being delivered! Since someone has to be present to sign for delivery, that can be an issue. The order was out for delivery about 2 weeks after I placed the order, which is excellent. I did receive a somewhat garbled text stating the delivery driver was about 1.5 hours away (seems like they used a translator app and it didn't do a good job) so we had someone there to sign, thankfully. The furniture is gorgeous, exactly as pictured! My husband unboxed everything, and there were no issues to be found. I would order from KM again. (Note that I am in the San Antonio area, so the delivery didn't have to go as far as some reviews...
   Read moreâď¸âď¸âď¸âď¸âď¸ Outstanding Experience â Quality, Service, and Value!
I couldnât be happier with my experience at Kassa! From the moment I walked in, the customer service was top-notchâfriendly, knowledgeable, and never pushy. They took the time to understand what I was looking for and helped me find the perfect pieces without any pressure.
The selection was incredible! Whether youâre into modern, classic, or something in between, they have styles to suit every taste and space. I was amazed at how many options they had in-stock and ready for delivery.
And the prices? Unbeatable for the quality youâre getting. I shopped around quite a bit, and no one came close to the combination of price and service I found here. Plus, they had great financing options and even helped arrange quick delivery.
Highly recommend to anyone looking to furnish their home with style and confidence. This is now my go-to...
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