Selectel Wireless Kearney NE — Local services in Kearney

I tried this phone company out for a couple of my children because they advertise a much cheaper option for service and device. The coverage itself we have not had a single problem with, they don't lose a signal anywhere. There is however a serious lack of customer service. The store in my town is often closed because they don't have any employees. I had to drive 45 minutes away to buy a couple of phones the screen protectors and cases. When I got home I realized the store manager picked out and sold me the wrong screen protectors. Two days later our local store opened back up, so I tried to exchange them there and the district manager (of both of the stores) told me I would have to go 45 minutes to exchange them. I don't think I should have to drive an hour and a half for their mistake. I ended up just eating that loss and ordering new ones...

They called me to tell me about their deals and I hadn't even signed up for anything from them. They were ok on the phone and I asked them questions to try and get to know the business better but when I wasn't sure the person on the phone was very insistant that I go in to the point of being rude. He insisted that I visit the store without really giving me room to talk. I was interested but in the end I had to say no because you can't force people to buy...

Lost my phone charger so I needed to get a new one. Brought in my phone and was sold a charger that does not work. Returned half an hour later to return it and was told no refunds. I've never had a problem with these guys before but they never seem to have keep people working for them for very long and busness hours get worse and worse, with a 2nd location hidden in the mall that is set up in a way that both stores are never...