Hello , I just want to start out with saying how wonderful Rent King is ..I have been dealing with them for the last eight years straight and the customer service that they provide is absolutely wonderful âŁď¸âŁď¸Gene goes above and beyond to make sure I get what I want theyâve always been patient and make sure I get the best customer service that they can provide .. The whole crew at the Pinellas Park store is amazing when I called to pay on my bill they always answer the phone pleasantly and by the second or third ring .I never have to wait like I do when I call any other place they donât place you hold unless theyâre looking for something specific for you ,and then they will ask you if itâs OK if they place you on hold while they check on things .. I highly recommend this store over any other of there other stores ⌠Thos store I rate a 10 !!!!! Thank you Pinellas Park Rent king for your outstanding customer service you have provided me during these last 8 years âŁď¸âŁď¸âŁď¸Gene your the best thanks for my Black Friday sale .. once again youâve gone above and beyond !!...
   Read moreFrom Brandy McCormick -
I have been with Rent King almost 2 years now. I have purchased a washer, dryer, sectional sofa, a Queen Bed and Twin beds as well as a 55 in smart TV. They have been so great to work with Especially John. He is always going out of his way to work with me and make me a great deal. Even when I have gotten behind in payments they have always worked with my schedule and pushed out my date so that I could make my payment comfortably. As long as I kept them updated and was honest, it was no problem. Recently my TV was damaged in a move, we did everything we could to make sure it was safe and by some freak series of events it is no longer working. Most places I'm sure would say oh to bad so sad, but they are trying to work with me to get me another TV and not really have it affect my payments too too much! I really LOVE this store and will continue to work with them as long as I need things for my house!!!! Rent King Pinellas Park is the best Rent to Own company I have...
   Read moreMy experience has been terrible. First my experience with Chris the manager was awful he lies and when I caught on to the couch not being cleaned before delivery he tried to send people to my home to spray the couch. He is rude and unprofessional. He tried arguing with me for over a half an hour about how heâs been in this business for so many years and have seen people like me. So I asked people like me he said yea people from poor neighborhoods just trying to get over. When I asked for corporate number he laughed and said those guys love me. SMH this whole experience would be one thing in its self but the way he talks to his staff is even worse. Poor gene behind the desk has to be the nicest person in the store yet every time Iâm in the store Chris is either yelling from his office at gene or making weight jokes about him with customers. I hope something is done to help the next person I personally will never do business with rent...
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