Harbor Freight — Local services in Kent

Visited the store today and the only person who went above and beyond to help was the security guard. 2stars only because he did what he could to help but everyone else needs a refresher on customer care or teaching and training. Walked around the store for a while until I gave up, I approached some people but they just acted busy/unbothered. When I was about to leave the security personnel asked me if I got what I wanted and I told him, the person I reached out to had ear pods on so he looked at me when I asked a question but probably didn’t hear me, then he paged the same person to get the item I was looking for. I’m a manager myself and I know bad service...

So it's nice to have a harbor freight closer to the area. The only complaint I have is the security detail there. Especially the female security , she follows me endlessly around the store thinking I'm going to steal, I understand it might be because of my tattoos, so she resorts to profiling, but I always wondered what goes through her mind when I end up purchasing everything I got. 2nd time I go in, she recognizes me but continued to follow me around. It's unprofessional and...

I went here and I have had never shopped here before. I went inside and employees were right there to assist me with help! She told me the exact aisle to go to, for what I was looking for. They did not have exactly what I needed, & it was something similar & it was perfect!! Prices were affordable & my visit was quick, in & out!! Highly...