First, Caudill's was very easy to work with in scheduling an appointment. They were very understanding when I had to reschedule twice. The day they were to come, they arrived on time. It was a master electrician accompanied by an apprentice. I needed two outlets replaced. They did so in less than 20 min. Very efficient, polite and courteous. They were clean and well groomed. All in all it was a 5 star experience UNTIL it came to the bill. I had been quoted $125 to replace the two outlets. Yes, that is high and I know how to do it myself but can no longer do it. I agreed to the price. However, when they handed me the bill it was for $209!!!!!!! More than a 65% increase over their quoted price!!!! I could understand if it had taken them 90 min to do it, but it took less than 20 min. When I called to complain that the price was far higher than what I was quoted, I was told someone would call me the next day. I asked to speak to the owner but was told she was a state senator and down in Raleigh, but that someone would reach out to me. No one ever called. I had other jobs I needed an electrician for and this was a test run to see how they did. As much as I liked the two gentlemen who came, I am NOT going to hire a company that pads its' bill by 65%. I just want to warn prospective customers about their false quotes. I would have left 5 stars if they had honored their original quote. Plus it didn't take TWO men to change TWO outlets. Again, Ben and Levi, the two electricians were great. I just can't afford a company that...
Ā Ā Ā Read moreI am thrilled with the exceptional service Ben Morrison and Ben Oakmen from Caudills Electrical provided! They recently installed a new 50A circuit for my brand-new range, and I couldn't be happier with the results.
From the moment they arrived, it was evident that professionalism and expertise were their top priorities. They arrived early, a pleasant surprise, and immediately got to work. Their efficiency was remarkable, as they completed the installation faster than estimated without compromising on quality.
They were fast, and their attention to detail was impressive. Every step of the installation process was carried out meticulously, leaving me with the utmost confidence in their skills. They patiently answered all my questions and provided valuable insights demonstrating their deep understanding of electrical systems.
What truly sets Ben Morrison and Ben Oakmen apart is their customer-centric approach. They were not only skilled professionals but also friendly and courteous individuals. Their approachability made the entire experience comfortable and stress-free.
Caudills Electrical should be proud to have such dedicated and talented professionals on their team. I wholeheartedly recommend Ben Morrison and Ben Oakmen to anyone needing electrical services. Look no further if you're looking for a job done right, with punctuality, expertise, and professionalism. Thanks to them, my new range now operates flawlessly, and I couldn't be happier. Thank you, Ben Morrison and Ben Oakmen, for your...
Ā Ā Ā Read moreAnthony, Justin, Ben, & Ethan have all been great for our needs when we moved into an existing building but it wasnāt quite ready for our needs. We contacted David & he sent these guys our way. We explained how many TVs we needed mounted & wiring ran to make the TVs look very neat & clean on the walls in 2 offices & our conference room. They have honestly changed the direction our company will be able to go & our production will have a positive impact in the years to come. The security system panel & camera DVR we had in place upon moving in was old & severely outdated. Now we are able to arm & disarm the system with ease using an app on our phones!! Our camera system DVR works amazing & we are also able to view those from an app on our phone. We gave Caudill Electric company 5 stars because we could t give them anymore!! The communication with them as far as scheduling & parts on order puts them well above any other electrical company in the Triad!! If you need excellent work(service & install) they would be the first company we would recommend you contact!!...
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