Visited Petez Popz for the first time today. Sticker on the product said one price and when I went to pay, she said that it was actually more, that the sticker was wrong. I said they should honor the price on the sticker or it was a misleading, bait and switch experience. She said sorry and didn’t change the price. I don’t plan on returning. ————————— Dear PeteZ PopZ, Thank you for the quick, sincere response to my initial review, which I greatly appreciate. I will try and find a time to stop back by to have my receipt adjusted, but in the meanwhile, I will adjust my rating scale for your store due to your response. From a customers perspective, I would agree with you that the sales staff should be trained to prioritize customers and to adjust pricing if the store sticker price is incorrect. Customers will return if they feel prioritized and not taken...
Read moreThe best pop store I have ever been to. The best variety, and selection and extremely well organized. The prices are fantastic. And they often offer deals and discounts. To top it all off the owners are wonderful fantastic people, who have really went above beyond and not just the extra mile, but extra lamp around the world my myself and my son. The only way I will be buying a pop from anywhere else, is if it's an exclusive that they cannot get. Also for fans of loungefly, they also have a great selection of bags and accessories as well. So glad they are in my...
Read more⭐️⭐️⭐️⭐️⭐️ Hands down one of the best customer service experiences I’ve ever had. PeteZ PopZ in Kettering is the real deal. Bro went out of his way to help me track down the exact Funko Pops I was looking for, and didn’t stop until I was satisfied. His communication? Top-tier. Always quick to respond, super friendly, and made the whole process smooth from start to finish. You can tell he actually cares about his customers and loves what he does.
If you’re a collector or just getting started, this is the place to go. Highly...
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