Ask for Tapanga Miller, she knows her stuff. She is friendly, knowledgeable and diligent!
Everyone on Hatteras Island knows the struggles we have had with Verizon (and carriers using their tower on HI) and the difficulties poor service create when trying to reach friends, family or run a business. After a month of being in and out of SOS mode (on Verizon) MY WHOLE FAMILY JUST SWITCHED TO T-MOBILE! The service has worked well so far, the bill is less than half and we received 4 new phones, 2 new watches and home internet (trial will start when the equipment arrives, so I cannot speak to the home internet speed just yet)! If you are tired of not having service on Hatteras Island, make the switch. Even if you like your current service, you may find T-mobile to be more...
Read moreMy husband and I came to this store last week to purchase a new phone after his old one broke. An associate named Alexis assisted us with the purchase. She was the most rudest young lady I have ever met. She constantly rolled her eyes at us and gave us nasty glares at the questions we had for her. We walked out without purchasing the phone because of the horrible experience and customer service this girl gave us. I will not be returning or would not recommend it. This company really should get their employees in line. Thankfully, U.S. Cellular could help us get straight with a new phone. This young girl should not be working at a well-known...
Read moreI was unable to get my iPhone to take my login code (I had tried the Voiceover feature, not recommended). I was about to drive 2 hours to the Apple store but decided to try T-Mobile’s retail store first. Kayla got me back in my iPhone in 30 seconds, she’s awesome! Five star service and...
Read more