Dellinger's Jewel Shop — Local services in Kings Mountain

They sized my ring fits fine and all but the gap next to my middle diamond wasn't there before I got it sized. Other than that nice place just a little disappointed that the ring didn't come back the way I brought it in as the diamonds on both sides didn't have a gap on either side but unfortunately now it does on one side and it's very noticeable. But they're wanting to work on it and fix it, still has a baby gap on one side but they fixed the other side, I don't understand how sizing effected the diamonds I might have to bring it up here a 3rd time because my fiance is not happy he bought a perfect ring just for this to have to be fixed twice after resizing besides that PLEASE BUY FROM HERE THEY'RE VERY NICE 👍👍👍👍👍 picture on lap is the day I brought it in (NO GAPS AROUND CENTER PIECE) the one just the hand alone is after they sized it and had fixed one side but not the other after I had to come back in after they sized it to get them to fix the sides but they only did one side I'm coming in again today hopefully they can fix for real this time and make it right considering my fiance dropped a lot of money on this ring from here and plans to come back to get both bands from here to go with it after we officially...

I recently had two rings sized and one of them also repaired. One fit great, the one repaired was considerably too large. I went with what was the suggested size and lou even explained size difference is typical between left and right hands. At check out, after realizing the ring was too large, Lou pointed to notes saying customer requested it and would charge me labor again to resize the ring to fit correctly but otherwise indignant. I don’t recall going with any size other than what was suggested after trying on ring sizes. Yet Lou stood his ground and pointed to a sign about sizing. For the ring that still didn’t fit after paying repair and resizing of $266, I went elsewhere. Another jeweler showed me how the ring was actually made larger than a 6.5 size. When I asked her if the ring did not fit how would they handle and she said they would modify it until it fit correctly. That is the customer service I would expect. I will not be going back to have rings sized at Dellingers as a result of their business protocol and customer service. Thought it was worth sharing so others might know as well in case it comes back and doesn’t fit as you...

I bought my wife's engagement/wedding rings here 4 years ago and have never regretted it. Here's why: -Mr. Dellinger was very helpful and about the complete opposite of the cocky salesmen I ran into at other chain jewelry stores -Huge selection of engagement ring bands and diamonds of all shapes, sizes, and prices -Customizable band/diamond combinations so you can get an engagement ring that is unique and not one of the countless ring clones you see in chain stores -No outrageous markup-I got the ring for about $800 less than a few other rings I looked at in the other jewelry stores. All were made of the same material and had diamonds the same size as the one I got at Dellingers -Without me asking, Mr. Dellinger gave me free ring cleanings (I think for life), and a free re-plating for the rings (I think that's what it was called...its been 4 years) -Left the store feeling like I had made a good purchase and not feeling like I was cheated out of...