UScellular & T-Mobile Store — Local services in Klamath Falls

I went into the store, for the first time since upgrading my phone, to pay the bill -- I usually pay online. I was informed that I would have to go sit in the lobby and wait my turn, just for someone to take my money. They have no dedicated host/cashier to just take existing customers' payments. After about fifteen minutes of waiting, it became clear that everyone else waiting with me just wanted to pay thier bills and get on with their day. The staff was busy selling expensive smartphones to new customers while wasting the time of existing loyal customers. They could keep the lobby population down to a minimum by first helping the people there for simple transactions such as making a regular payment. In the twenty minutes that a half-dozen customers sat there waiting to pay their bills, they could have taken each of our payments three times over. Inefficiency like this is a result of comission based employment with poor to...

They have a very knowledgeable tech guy who's name is Chris and a knowledgeable/ respectable manager who's name is Adam wisdom that is lacking from its competition. The line and wait is long and sometimes uncomfortable because Klamath Falls is on the move to something better sign in and then go to subway next door or a quick trip to Walmart if the line is out the door. they will have the 4g network by the end of the year and they hold the door open for you on your way out a sign of professionalism. By the way 5.99 ins per phone vs 10.99 ins per phone for...

Worst phone plan I've ever had told me it'd be about $45 and hasn't been under 65 this entire time even switched my plan and it's still charging me over $65 every month even though my plan is $44 they lied to me they won't change it and if this keeps happening I'm going to sue the s* out of them the Walmart US Cellular lied to me and then I went to US Cellular and they said they're not even affiliated with them I'm not going to pay this bill and if they try to charge me for it I will...