2 years ago....The lady that was working at the time we went in was so friendly and just amazing. She answered all of our questions since we had no idea what we were getting into. Hopefully all the staff is as great as she was.
now.....I've been in many of times and have never had an issue until tonight. whoever the chic was that's working tonight about 5 pm 7/29 will ruin a business. your customers are your job dont treat them like they are a burden! I left without buying anything....yes I did park in the employee parking area because I was going to run to the smoke shop as well.......I'm walking out of the smoke shop and shes standing by my truck telling me I need to move. I...
Read moreSold me tfn without asking for it and made my lungs close up. I’m allergic and didn’t realize what was going on till I saw tfn and called the store. They would not exchange it. Next I returned a defaulted vape and they changed the price on the receipt from 89.99 to $20. So when I went to return it due to not being able to buy coils anywhere for it, I was only given the $20 credit instead of the $89.99 I spent and again nothing they can do about it. Staff can be nice but when stuff like this happens they flip faces real quick. Go to cloud vape, way...
Read moreEdit: this has been resolved. The difference was refunded and the manager handled the situation well.
Stopped in today, 04/24/2021 around 10:30 a.m. Purchased 4 Cassadaga Liquids (Cannoli Be One, Cannoli Be Nuts x 2, and a Cannoli Cookie) at a total transaction of $177.88!!!!!!! The gal working asked for my phone number, and received $10 off. I believe I was overcharged, but being in a hurry, didn't even notice until I told my husband what the cost was. Hoping to resolve this in the morning! Even at $30/bottle, this would have been...
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