This one is a tough review to write, since I have had a positive experience before, and enjoy Dale himself personally. I feel badly writing a negative review, but this reflects a recent negative experience.
My last visit with my partner was unfortunate; the other staff were treating us like we might be shoplifters they hovered around directly behind us, and continually made us feel uncomfortable. After feeling uncomfortable to a decent degree, I realized I had some clothes I brought over that were put away before I tried them on in the changing room. On asking where they went, the one staffer who put them away said "no idea", walking away, and the other asked if I could remember what clothes I grabbed. I didn't, in part from feeling the pressure, and then they both started to chuckle "he doesn't even remember what he was looking for!". Something felt off about the whole visit, so much so that my partner and I decided we needed to leave. I still like Dale, and wish him the best.
Note: I am trans-female, though not "passing", and there was literally no effort on the staff's part to try to say anything other than "he" or "him" in any conversations with my partner and I. Happened upwards of ten times before the other behavior offput us enough to decide we needed to get...
Read moreEvery time you check out they ask you for your phone number and email so they can send a birthday coupon and inform you of sales . The last time I was there I did this, and got a 15% off coupon for signing up. I then came in ON my birthday and said I didn’t receive the promised birthday coupon ($25 off 75) I told the sales associate this as I was checking out. She basically said “oh well”, even after she repeated that if you sign up you get said coupon. I even I showed her the text from the last time I signed up and all their dozens of emails in my inbox. Then I showed her the 15% off from the time a couple months ago that I had signed up, and asked if I could use that, she just said No (there was no expiration or anything in the text). It was the most bizarre and frustrating experience. I have tried to shop there in the past rather than online because I would prefer to shop local, but their prices are higher and straight up lying about coupons just makes me feel like I’m being taken advantage of. I’ve shopped here multiple times in the 6 years I’ve been in la crosse, but I’m really disappointed and...
Read moreDale’s has an excellent selection of clothing and hats. The staff are very friendly and helpful as well. When I was there one of the staff members helped me pick out a hat that matched my outfit, and it’s always great to get have a second opinion in those situations! I even ended up buying my favorite hat here too. Plus Dale’s is one of the few places I’ve found that carry hats with the little rope above the bill! In addition to their hats Dale’s has a large selection of snazzy shirts and cool graphic T shirts. I definitely would recommend checking out Dale’s Clothing on your way through...
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