Kroger — Local services in La Porte

I recently visited Kroger and had a very positive shopping experience. The store was clean, organized, and easy to navigate, which made it enjoyable to find everything I needed. The produce section stood out right away, with fresh fruits and vegetables that looked well cared for and nicely displayed. I was also impressed with the bakery area, which offered a variety of fresh breads and pastries that smelled and tasted great.

One of the things I appreciate about Kroger is the wide selection of products, from national brands to their own store brands like Simple Truth and Private Selection. The quality of these items is consistently good and often more affordable, which makes it easy to shop on a budget without sacrificing taste or freshness. The shelves were well stocked, so I didn’t have trouble finding what I came for.

Customer service was another highlight. The staff members I encountered were friendly, approachable, and willing to help when I had a question about where to find a specific item. At checkout, the process was smooth and efficient, which made the trip even better.

Kroger’s rewards program is also a nice bonus. Earning discounts and fuel points adds extra value to shopping there, and it feels rewarding to save a little more with each trip. Overall, my visit was excellent, and I would gladly return for future grocery needs. Kroger continues to be a reliable and convenient...

Well, Here we are. It looks like HEB has finally put the last nail in the coffin for Kroger. At least here in La Porte, TX. anyway. Long story short... I spent the greater part of my time this trip walking around the store looking for an employee while listening to the manager over the intercom system calling for his employees like he was begging them to return to their work areas. I never did find anyone to help me find what I was looking for. Once I arrived at the checkout area I was disappointed to see that there were only two registers open and they both had several other customers with their weekly shopping lined up. When I approached the Under 15 item line I was curtly told that she was closed. But wait, what about the self checkout lines that have infested grocery and hardware stores? Here we go, 1. I dint like them and believe that they are a cop out for actual customer service. 2. half of them were out of order. 3. There were more people with a weeks worth of groceries checking out in the self checkout lines. So, I left my hand basket with my fifteen items sitting right there in the middle of the floor, never to return. Why anyone would want to patronize this store when HEB has done such a good job right down the road is...

I’ve been to this Kroger’s twice now and had the most awful customer service. I never leave reviews but after experiencing the same thing not once but twice I refuse to go to this location. The first time I waited for nearly 40 minutes on someone to assist me in the floral department to get 1 balloon. The person who initially called for someone to come over and assist me literally sat there the whole time and watched as NOBODY showed. Eventually I ended up leaving. Wasted a trip. And my friend missed out on a birthday balloon. Again I attempt to go to this same Kroger’s and pray for a better experience. I am looking for a jar of cherries and ask a sales associate where I can find them. She proceeds to say, “They are over there. You will have to look.” Excuse me? She had not kind voice about it, she was very rude, and acted as if I was an annoyance to her. I’m not asking for the whole nine yards but a simple amount of kindness and customer service goes a long way is what I have been told. I have not experienced this treatment ever at my Seabrook location. And like I stated previously I never write reviews unless I truly feel they...