One Stop Shop All Seasons Retail Services — Local services in Lafayette

I was excited to support a local business, but things did not turn out well. I purchased a bed frame which was sold without the headboard. That was fine, I knew that ahead of time. I asked the employee working if the frame hardware would be in the box, he said yes. I also asked if the frame could connect at the top even without the headboard, he said yes, that the headboard could just be added. When I took it home, we opened the box and there was no hardware. I contacted through Facebook “Tara Miller” for One Stop Shop because she had posted the frame on marketplace. She wrote back that if I took a picture of the instructions she could get the hardware. So I took a picture of the instructions. I never heard anything back. I wrote again saying I would need to return the frame because we discovered even if we had hardware, we would not be able to assemble the frame without headboard at all. The employee had said the frame could be assembled without the headboard. That was wrong. I wrote Tara Miller again on Facebook saying we would return the product and asked for a refund. I asked her to let me know a good time to return the product. She has not answered me again since asking for the the pic of the instructions for the hardware. I am disheartened this is how this new local business is conducting themselves. Very unfortunate. I cannot recommend supporting...

Do not recommend. Purchased stand up AC/ Heater combo unit from them. Only lasted a few days and no will not turn back on. Reached out to owners. Full of excuses, not one mention of how to make it right with a customer. I understand the no return policy, but only lasting three days...

Check your items carefully. I bought an outdoor couch with coffee table “new in box.” I was told it was brand new never opened. We started assembling at home and it is missing a whole section of the couch, the coffee table and...