Had an excellent experience with Baker Flooring, specifically with Ken!
I needed just a small piece of carpet to finish the flooring job in my house. This made it difficult to find a carpet dealer that would help me. Since my order would be small, it wouldn't make any carpet dealer much money off the deal. I called around and kept getting ignored or turned by carpet dealers because of this. A local dealer even lied and told me that the carpet had been discontinued so that they wouldn't have to fulfill the order.
Even though I don't live in Lago Vista, I ended up reaching out to Baker Flooring hoping they'd be able to help me out. Ken answered the phone and went above and beyond to help me get the flooring order called in and ordered for me, even though it wouldn't make the team much money at all.
When I asked him why he was so willing to help me, his response was, "Because that's how we do business here. Maybe you'll tell someone about your experience and they'll come in someday."
If you want to work with honest people that will go above and beyond, go to Baker Flooring....
Read moreWe hired Baker Flooring and Design to replace our tub/shower with a walk-in shower. We were very happy with the entire process. Ken was wonderful to work with and communicated very well. The subcontractors were professional, respectful, kept work area clean and showed up on time. We had one issue that was resolved very promptly. We highly recommend Baker Flooring and Design and would...
Read moreI highly recommend Baker Flooring and design for all your tile and flooring needs. They have a fabulous selection to choose from and are happy to search for options that may not be in store. Ken was a delight to work with. His extensive knowledge, friendly disposition and laid back manner made us feel informed, confident in our choices with no high...
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