Vertigo Home — Local services in Laguna Beach

I ordered products online on 3/5. When the products failed to arrive, I contacted Vertigo Home via voice mails and emails. I never received a call back but I did receive an email from Martin Ulrich stating the goods were delivered on 2/28 and they are not responsible for lost or failed to receive items. I pointed out they couldn’t have been delivered then because I ordered them on 3/5. No response. Worst customer service ever. They won’t even acknowledge a clear mistake. Find another purveyor. This group is either engaging in a scam or just really...

Not sure what to think!! Been ordering my reading glasses here for years successfully. 2 pairs at a time, sometimes more. I have always loved the products and great items they sell as well. Finally made an order. Two items. Decided to cancel one of the two. Just felt I was overdoing it. I did keep one of the two items. Been trying to call text and email about the one existing order and why I have not received it. No response!! Nothing!!! Not a word!! So disappointed….. am I being punished for cancelling one of my two...

Vertigo is one of our favorite shops in Laguna and has become the go-to for gifts in our house. My husband is always impressed with their unique professional gifts for his clients and I love the charming selection of children’s toys. They also have design services and helped us find the perfect wallpaper for our son’s bedroom. The installer they recommended was wonderful and everything turned out beautifully. We’re lucky to have a store like this...