Swirl Frozen Yogurt — Local services in Lake Forest Park

Never got to try them because we went there yesterday after dinner, after looking them up on Google and it saying they were open till 9:00. Then we got there at 8:30 and they were closed. So today I called them to find out exactly what their hours are and I got a phone recording that said they couldn't get to the phone and to leave a message. So I thought okay they're open, we'll just make sure we get there extra early. So today after dinner at 6:30 we went there, and again they were closed. I think this is very irresponsible of the manager to not change their voicemail greeting letting people know that they're not open. For that they deserve zero Stars. So we just ended up driving further to menchie's and guess what? They were open :)

EDIT: that's all well and good, why don't you change your voicemail so that if people call they know that and they don't have to drive all the way there for nothing. Why don't you put a sign in the window at least that states that you're closed and why. Instead of just being closed with no sign or no voicemail saying what's going...

The shop is really hard to find with no name signage outside. We came inside and there was a policy of no samples. I got my toddler a bowl but didn't get any for myself because I didn't know what I wanted. I usually love fro-yo and enjoy trying new flavors. It looks like they have some unique ones here but without being able to try them, I didnt feel like getting any. It was a bummer of an experience. I felt like at minimum if they have an issue with people serving themselves samples, they could at least offer to get one for interested customers if staffing and traffic allowed (which it would have while we were there - we were the only customers at the serving area) to enhance the...

Came here with a group of friends, we were disappointed to see the selection of froyo was really small, to the point where they didn’t even have the cookie dough flavor. I grabbed a cup and but and got a small amount of yogurt before accidentally dropping my cup onto the floor. The worker was unreasonably rude, saying “Great job. Look at what you’ve done” and giving other snide remarks. I apologized and began trying to clean it up, but he told me to leave it in an unfriendly tone. When my friends were paying, they found that he wasn’t friendly to them either. The customer service here is awful and not welcoming at all, I suggest you skip this place and go somewhere...