Rent-A-Center — Local services in Landover Hills

One star too much when I say run I mean run 6721 Annapolis rd is the worst renter center in all Maryland I told don’t save my card they lie they do took an extra payment with out my permission then they harassed y phone I told I own nothing you took an extra payment say did not but went to my bank and said yes i got evidence to prove it I changed the card got a prepaid one they tried to do it again did not work they harassed my reference for 2 days being late showed at my job threatening me I told to pick there things up I have many thing from Renta center in takoma md never had a problem this store should be close got a fake guy pretending to me a cop I reported him to the police and gave his tag got police report the steal they lie I went to another renter wish much better no problem this renta cents Annapolis are thefts every...

Don’t put your faith in this store. We were supposed to have 2 couches delivered today, didn’t hear anything, so I tried to contact the store. It went directly to voicemail, which was full. Called about 40 times over the span of 4 hours, also called customer service twice and they were also unable to get in touch with the store. We’ve purchased quite a few things from Rent-a-Center, but clearly at this location they aren’t interested in keeping customers. I will be contacting the district manager tomorrow regarding this complaint. It’s one thing to be late with a delivery and to let your customer know, it’s another to completely ghost your customers while keeping their card information in your system....

NEVER AGAIN! Stay away from Rent A Center (RAC). And if possible stay away from Value City for even allowing RAC to affiliate with them. Your pay for the furniture triple after applying with Rent A Center, the communication was always terrible. I'd speak with one girl who'd say the balance was one amount and go to pay later the same day and another representative will say it's a much more amount. PLEASE PAY FOR YOUR FURNITURE ALL UPFRONT, RAC IS...