Alterations To Go — Local services in Larkspur

Awful experience. I brought a 2-piece Saree to have the bottom section hemmed and taken in at the waist and to see if it was possible to add any room at all in the top piece. Firstly, I felt completely invisible as I was ignored for a good 10-15 minutes. Then, when I was asking if Snow could help with the above issues, she acted like the job was below her and told me the outfit was "cheap." Then, when I had the full outfit on and Snow was pinning up the hem, she ditched me to greet and help someone who had just walked in - 100% understandable since she had no other help, but when I had walked in earlier, there was no attempt to help or greet me. When I asked how much the alterations would be, she quoted an astronomical price, so I decided to only have her do one out of the three changes needed (the hem). She wanted me to only leave the skirt, not understanding that the shawl was connected and gave the impression she was disgusted about having to to the job. I was in a bind since my event was within 2 weeks, so I felt stuck and left it there. She said it wouldn't be ready until the night before my event, which was scary since I still needed time to do the remaining alterations myself. I begged for quicker turnaround but Snow said no. $110 later (only cash or checks), I picked up the Saree and tried it on at home only to find a NEEDLE AND THREAD stuck inside the skirt! Lesson learned for sure to never ever go...

I've gone in twice to request hemming services for my teenage kids and been turned away both times. I needed 2 items shortened, which is a fairly simple & straightforward tailoring request. Snow said she couldn't do the alterations and that the results wouldn't look good. Hard to believe that's a real excuse for a tailor. My sense is that Snow has a racial bias and didn't want to help my family because we are multiracial. Hard to prove, but definitely something that other non-Asian and non-White customers should be aware of when approaching...

The women there are very friendly and were more than happy to alter my bridesmaid dress that I needed a WEEK BEFORE THE WEDDING!! They didn't even hesitate. Assured me that it would be done 2 days before and it was. Way less expensive than I imagined it to be as well. I was very happy with this place. I am definitely going back to get my summer maxi...