CVS Pharmacy — Local services in Larkspur

The employee Daniel that was working the window I went to for my medication was RUDE. I showed him my GOODRX gold app and number showing that my cost should be about five dollars less and he snidely asked "ARE YOU SURE YOU WANT TO WAIT FOR JUST FIVE DOLLARS? " I asked how long it would take to put in my GoodRX Gold information (That I pay for a subscription each month to make medication a little more affordable), and he said five to ten minutes. I said please put in my information so I will get my discount and you will have it in your system so I get the right price next time. I asked if he knew why my prescription costs over $50 here and just $16 at Safeway and he very rudely replied, "YOU DON'T HAVE TO GET YOUR MEDS HERE, JUST GO GET THEM THERE THEN". The audacity he showed to be so ill-mannered and customer UNFRIENDLY shocked me and when he finally rang up my medication for check out THE PRICE WAS NOT LOWERED TO THE DISCOUNTED PRICE I WAS SUPPOSED TO GET. That employee DOES NOT BELONG IN A POSITION OF HELPING THE PUBLIC OR ANY INTERACTION WITH YOUR CUSTOMERS. He should be digging ditches by himself somewhere. The fact that CVS allows their employees to treat their customers in such a way has me looking for somewhere else to give my money. My next move will probably be writing the local newspaper about the gouging of customers. CVS (San Anslemo) is charging $202.99 for a 90 supply of Terbinafine, a GENERIC version of Lamisil that can be purchased at many other local pharmacies for as low as $15. AND the pharmacist DID NOT enter my goodRX number that would have lower my price to a still outrageous $110.82. WHAT YOUR PHARMACIES ARE DOING...

CVS cannot improve their excellent service to me yesterday. I was looking for a certain medication that my regular pharmacy did not have in stock (and it was taking more than 3 days to get it). I called a CVS pharmacy and the pharmacist stated he did not have it in stock but he called other CVS pharmacies near me and found it at the Bon Air location. I greatly appreciated this. The pharmacist at the Bon Air location (Gary) called me and got all of my information, insurance, GoodRxGold, etc. and said it would be ready in two hours. I then got a call that it was ready in one hour. I also appreciated that the CVS pharmacies where I left voice mail messages all returned my call within 30 minutes or less. The Bon Air CVS is extremely busy as it serves the nearby hospital, they are open 24/7, and when we went to pick up the prescription it was buzzing. Yet we hardly had to wait and everything was ready when we got to the window. I was very grateful and extremely impressed. Gary, the pharmacist, especially deserves kudos for being so responsive and...

Horrible service. They hire managers who can barely speak English. I called to find a replacement cuff for my grandmother’s blood pressure monitor and was assured they had a couple brands in stock. Once I drove over with the monitor needing replacement I found that there were not only no monitor cuff replacements but the new monitor I went to buy was improperly priced on the shelf. They wanted to charge me over $40 more than the shelf price of the monitor. I spoke with the manager in person who I spoke with on the phone and he said that he misunderstood but offered no balance to compensate the time of mine...