AutoZone Auto Parts — Local services in Las Cruces

I went into store yesterday, ordered an alternator, guy said it’s not in stock but it will be in in morning (today). Pep Boys next door was replacing it for me and noticed it was wrong alternator. So that’s how I got a call from Autozone saying the wrong alternator was ordered. I couldn’t get my money back right away since I used a credit card. I would have to purchase the right alternator and wait days to get my money back on credit card from wrong alternator! THEN she tried to put it on me that I GAVE wrong engine size… because I asked how did the wrong alternator get ordered and she says well I don’t know what engine size you gave… I stopped her right there … no no no you ARE NOT going to put this ON ME. That guy over there asked me about my car I gave him correct info and so HE MUST of got the wrong one. NOT MY FAULT! What if I didn’t have the money to buy the other one…. Their fault! They should of took the loss of waiting instead of making me buy two! I don’t care if it was a credit card…...

Elliot, Rocky and Rosa went above and beyond helping me get my car back on the road. The hub/ wheel bearing assembly warranty exchange should've taken an afternoon. The old race and bearing were very difficult to remove. I went to a closer store of a competitor and was offered no help. I bicycled a little further to return to AutoZone #5677 and was completely assisted. Unfortunately the replacement part was defective, making this struggle interesting. Store 5677 is My Store, and I am confident this job will be complete today, my 5th day of working on it. Thank you AutoZone and keep up the...

Dude I loved this AutoZone, the female manager is amazing. I switched from O'Reilly's to AutoZone because of the level of service. But Alejandro is horrible! I will change my review back to a 5 but right now you guys deserve 1 star. I was just returning a rental and he had the worse attitude. And I was patient and waited 5 mins for him to search for a part he couldn't find for a phone call guest, and for him to come at me with that type...