The short version: He might be able to fix your gun if you give him at least 2 chances and drive there multiple times, but don't ask him why he may not be there during the hours that he advertises, or he will definitely shut you down and you will still have to pay!
The long version: I brought him a rifle that had a round stuck in it. The extractor was broken because of some buildup inside the barrel. He ordered a new one and it took about a month to come in. When he notified me it was ready, I picked it up and paid him. About 3 weeks later, I took the rifle out to shoot it and it would not fire. The following Monday I took it back to his shop to have him look at it during business hours, and no one was there and there was no sign on the door. It was also the Monday after Christmas so I figured maybe he had taken some extra holiday time and forgotten to leave a note on the door. Giving him the benefit of the doubt, I waited a week to call and ask his hours and he told me the same thing it said on Google (10-5 M-F), so I told him about the rifle not firing and he said to bring it in and to bring at least 1 round so he could see what was going on.
So, the next day, I arrived at his shop at about 10:10 AM and he was not there again... no note on the door. I sent him a text message that said this exactly "This is the second time I've stopped by your shop when you are supposed to be open and you're not there. It's really out of my way. When will you be at the shop again so you can look at my M1?".
As I began to drive away, I noticed him arriving in the parking lot and I stayed and waited for him to open. When I handed him my rifle and 2 rounds, he asked me if I brought a clip. I had not. The 1st time he worked on it, he did not need it and he when I had spoken to him on the phone the previous day, only asked me to bring 1 round. I drove all the way back home and got him 2 clips and a few more bullets, drooped them off and left.
The following morning, he responded to my text from the previous day with "I'm in right now. You can pick it up anytime. Sorry things didn’t go your way." and when I called to clarify if it was fixed, he let me know that he was not going to fix it because I was harassing him (the single text I had sent was his sole basis for this claim). I went to pick up my gun and I asked him to refund me because I paid him to have my rifle operating properly and it still wasn't. He claimed he earned the money I paid him because he had ordered a part and installed it. (in case you lost count I drove to his shop 6 times and paid him once to repair a firearm that still does not work)
I then took the rifle to another local gunsmith who was finally able to get my rifle to fire. He told me that the extractor was installed incorrectly and was now broken and the estimate to repair was...
Read moreI recently had the pleasure of working with Gun Butler, specifically Dave, on milling an optic to my Glock 19 Gen 5, and I must say, the experience was nothing short of exceptional. From start to finish, Dave's professionalism and expertise shone through, resulting in a flawless job that exceeded my expectations—all completed within a single day.
First and foremost, the quality of Dave's workmanship is truly impressive. The optic milling on my Glock 19 Gen 5 was executed with precision and attention to detail, resulting in a seamless integration of the optic onto the slide. Not only does the work look fantastic, but it also gives the firearm a sleek and professional appearance.
Moreover, Dave went above and beyond by zeroing out the Holosun optic for me. This level of customer service and dedication to ensuring the optimal performance of my firearm was greatly appreciated. It's evident that Dave takes pride in his work and genuinely cares about the satisfaction of his customers.
Throughout the process, Dave demonstrated excellent communication and responsiveness, promptly addressing any questions or concerns I had. His expertise in the field was evident as he provided valuable insights and recommendations, ensuring that I was well-informed every step of the way.
In conclusion, I cannot recommend Gun Butler, and specifically Dave, highly enough. If you're in need of firearm customization or services, look no further. Dave's professionalism, attention to detail, and commitment to customer satisfaction make him a standout in his field. I am extremely pleased with the results of his work and will undoubtedly be returning for any future...
Read moreI thought I’d do my part and write a review after having my GLOCK 17 GEN 5 milled for an RMR.
I had a very smooth and easy experience with Dave. After calling him to ask about pricing for an RMR cut I brought in my disassembled firearm inside its original case and dropped off the slide in the afternoon. I ran a few errands afterward and, fortunately, caught him at a good time. As I was heading home, I got a call from Dave letting me know that the work was already done and ready for pickup. Since it was close to his closing time and it would’ve taken me another 30 minutes to return, I let him know I’d pick it up the next day.
When I picked up the slide, Dave told me to have fun shooting it. I went to the range expecting to need to zero it in, but it was perfectly on point straight out of the shop and was a blast to shoot with.
I recommend Dave for any optic cut services you might need in the future. Compared to other shops in town, his turnaround time and pricing are...
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