Metro by T-Mobile — Local services in Las Vegas

I purchased two phones, three phone cases, and one new line. It took almost two hours and I was overcharged $120. The manager or supervisor or whoever she was, is rude and should've probably been given a math course before she was given the position, when they know their POS system is so out of date.

There was also another woman in the store complaining about being over charged when she was in the store the day before and the manager kept telling her she was wrong. The customer was obviously correct, seeing as I too was overcharged, but my husband didn't think it was worth it to go back. He was already annoyed we spent so...

This is THE WORST Metro by T-Mobile store you could never hope to visit. My wife went in recently, when we determined it was time for us to join the 5g revolution, and bought, she thought, two 5g phones. But, when she got home we discovered the sales agent had slipped two Moto G Pures(LTE) in the bag instead. They never corrected the "error"; even though we had the receipt that said we paid for two Revvl 6 Pros(5g). So, there are Metro stores everywhere, and I encourage you to visit any one...

Customer service is terrible they favor to Mexicans & do not listen to america English when ah custermer is speaking to them I will never go there again the only reason I did is because the store is close to my house & thought it would be easier to handle paying my phone bill but I see now it would have been better to pay it on line since there employees don't understand English I thought I lived in America until I walked...